Senior Community Manager - Twin Cities, MN

Dominium; Minneapolis (MN); On-site; USD 72,000 - 78,000; Full time

Job summary

A leading affordable housing company is seeking a Senior Community Manager to oversee multiple properties in the Twin Cities. The role involves managing daily operations, ensuring compliance with housing laws, and leading staff. Candidates should have significant experience in property management and strong leadership skills, with a competitive salary and benefits offered.

Benefits

Medical

Dental

Life & Disability

Paid Time Off

401(K)

Flexible Spending Accounts

Employee Recognition & Wellness Programs

Qualifications

• Minimum of 5 years in multifamily property management.
• Tax credit and affordable housing experience strongly preferred.

Responsibilities

• Manages daily operations at properties in a floating capacity.
• Ensures compliance with housing programs and local laws.
• Provides property performance updates to management.

Skills

Leadership

Communication

Customer Service

Conflict Resolution

Education

2- or 4-year degree in a related field

Tools

MS Office Suite

Job description

Senior Community Manager - Twin Cities, MN

Dominium is helping tackle the affordable housing crisis – and we’re looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity.

Join us in making a difference in people’s lives every day at a company where you can challenge yourself to develop both personally and professionally.

We are currently seeking a Senior Community Manager to to join our team who will support multiple properties in the Twin Cities.

Position Summary:

The Senior Community Manager manages properties in a floating capacity, filling in during vacancies and handling special projects. Responsibilities include overseeing property operations, staff, and resident relations to ensure smooth, compliant, and financially sound operations.

Essential Functions:

• Manages daily operations at a property (or properties) in a floating capacity, ensuring efficient execution of leasing, maintenance, and resident relations in addition or in the absence of a permanent manager.
• Leads small specialty projects within the portfolio to improve property operations, resident satisfaction, or compliance efforts.
• Ensures compliance with applicable housing programs (e.g., Section 42, Section 8), local laws, and company policies.
• Supervises all site personnel, as applicable with assignments.
• Establishes schedules and assigns necessary personnel needed to properly manage and maintain the community.
• Implements rent collection processes, manages budget adherence, and ensures proper financial procedures are followed.
• Provides property performance updates to Regional Manager and VP of Property Management, including key metrics on occupancy, financials, and team performance.
• Works with residents in establishing good communication and resolves resident issues in a fair and timely fashion.
• Processes applicant files for screening and in accordance with property’s designated housing program(s) (Section 8, Vouchers, Section 236, Section 42, Bonds, 4D, etc.) in a timely and accurate manner.
• Stays current and knowledgeable of federal, state, and local laws and regulations as they relate to the management of the property (or properties) and the needs of the residents.
• Supports leasing efforts, including processing applications, executing leases, and collaborating with marketing teams.
• Provides additional on-site training to staff as needed, ensuring proper knowledge transfer and skill development.

Qualifications:

• 2- or 4-year degree in a related field (e.g., Business, Property Management, or Real Estate) preferred.
• Minimum of 5 years in multifamily property management.
• Tax credit and affordable housing experience (e.g., Section 42, Section 8) strongly preferred.
• Strong leadership and team management abilities, including training and mentoring staff.
• Excellent verbal and written communication skills.
• Superior customer service and conflict resolution skills.
• Advanced skills in MS Office Suite (Excel, Word, Outlook).
• Thorough understanding of federal, state, and local housing laws and regulations, particularly those related to affordable housing.
• Ability to travel frequently and adapt quickly to different properties’ needs.

Pay: $72k- $78k/year

About Us: Dominium is one of the leading affordable housing development and property management companies nationwide. We operate in approximately 20 states and employ over 1,200 employees. For 50 years, we have offered excellence to the development and management of affordable housing communities across the United States. Dominium’s values – creating long-term value, developing people, integrity, and growth – are built upon our company’s mission and vision. We offer a competitive salary, incentive bonus program, training and development programs, career growth opportunities and community volunteer and outreach programs. We also offer a comprehensive benefits package for eligible employees including Medical, Dental, Life & Disability, Paid Time Off, 401(K), Flexible Spending Accounts, Employee Recognition & Wellness Programs.

Dominium is committed to a diverse and inclusive workplace. Dominium is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.