Floating Assistant Property Manager, Self-Storage

Sterling Group; Maryville (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Full benefits

Training and career advancement

Recognition programs

Work life balance

Job summary

Sterling Group in Maryville, TN, is seeking a Floating Assistant Property Manager, Self Storage to support property operations, tenant relations, and leasing goals across multiple sites.

You will coordinate with the Property Manager, assist with outreach marketing, maintain open communication with owners, vendors and customers, and handle administrative duties to help exceed budgeted income and occupancy targets.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year office or sales experience preferred.
• Excellent interpersonal, verbal and written communication with strong customer service orientation.
• Proficiency in Word, Excel, and Outlook; YARDI experience; SiteLink is a plus.

Responsibilities

• Assist in ensuring property meets owners, tenants, vendors, and customers' expectations.
• Maintain open communication to inform the manager of property issues.
• Open office and inspect property as scheduled.
• Assist in outreach marketing and coordinate plans with the site manager to maximize visit, call, and email effectiveness.
• Assist in developing Marketing Action Plan to meet income, occupancy, expense, and leasing goals.

Skills

Customer service

Communication

Microsoft Office

YARDI

SiteLink

Education

High School Diploma or GED

Tools

Microsoft Office

YARDI

SiteLink

Job description

Who we are:

Sterling Group is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.

Why work for Sterling Group?

• Training and Career advancement opportunities
• Recognition programs
• Competitive wages
• Full benefits
• Family friendly culture
• Work life balance

As a Floating Assistant Property Manager, Self Storage you will:

• Assist with ensuring that the property meets or exceeds the expectations of the owners, tenants, vendors, and all customers.
• Maintain open communication to keep manager apprised of any property issues.
• Open office and inspect property as scheduled.
• Assist in generating and increasing monthly and annual income. Complete Outreach Marketing, and coordinate a plan with the site manager to maximize effectiveness of visits, calls, emails, etc.
• Assist in developing Marketing Action Plan with strategies to meet or exceed budgeted income, occupancy, expense, and leasing goals.

Reports to: Property Manager

Schedule:

Mon - Fri 9:00 AM to 6:00 PM
Sat 9:00 AM - 3:00 PM - Some Saturdays required

Qualifications:

• High School Diploma or G.E.D. equivalent.
• Minimum of one (1) year office or sales experience preferred.
• Outstanding interpersonal, verbal and written communication skills with strong orientation for customer service required.
• Excellent presentation, facilitation, organizational skills and other administrative capabilities.
• Ability to adapt to a demanding environment and manage multiple projects effectively.
• Extremely proficient in Microsoft Office programs (Word, Excel, and Outlook) and YARDI program. SiteLink knowledge is a plus.
• Flexibility to work independently and in a team environment.
• Must possess the ability to adapt to a fast‑paced environment and manage multiple projects effectively.
• Self-motivated and willing to work independently with ability to adhere to strict timelines and schedules, often with competing deadlines.
• Valid Drivers License required

Other Requirements (Background Check and Drug Screening):

Must be able to pass a drug test, credit check, driving record, criminal history and background checks prior to employment with Sterling Management Ltd.

Physical Demands:

• Ability to read and comprehend moderately complex documents.
• Ability to verbally and in writing communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Constantly operates a computer and other office productivity equipment, such as a copy machine, printer, telephone or fax machine.
• High level of repetitive typing using a computer keyboard.
• Must be able to remain in a stationary position. Is occasionally required to move about inside the office to access files cabinets, supplies, and office equipment, etc.
• Alternate between sitting, standing, walking and climbing stairs.
• Occasional bending, stooping, and reaching.
• Ability to travel to different work sites via personal automobile, rental car, airplane and other public transportation modes up to 20% of the time.
• Occasionally lift, carry and/or move up to 40 pounds.

Benefits:

• Medical
• Dental
• Vision
• Flexible Spending Account
• Group Life Insurance
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Supplemental programs
• 401(k) Retirement Savings Plan
• Employee Assistance Plan
• Paid Time Off
• Paid holidays
• Volunteer time

Our goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer's expectations, our company credo is: "Creating the Sterling Story by exceeding expectations... one customer at a time!"

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