Leasing Consultant: Drive Occupancy & Exceptional Service

Sterling Group; Royal Pines (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Paid Holidays

Volunteer Time

Job summary

Sterling Group in the United States is seeking a full-time Leasing Consultant to present a professional, friendly first impression at the community and help drive occupancy.

You will generate leads, greet prospects in person and by phone, conduct property tours, qualify applicants, lease apartments, and prepare move‑in paperwork, all while complying with laws and company policies.

Qualifications

• High School Diploma or G.E.D is required.
• Retail or sales experience is desirable.
• Excellent customer service skills are essential.
• Strong interpersonal relations are important.
• Proficiency in Microsoft Office (Word, Excel, Outlook); Yardi knowledge preferred.
• Reading, writing, and grammar skills must be strong.

Responsibilities

• Present a professional, friendly first impression at the community.
• Generate leads and handle prospective traffic; greet prospects in person and by phone.
• Conduct property tours; qualify prospects; lease apartments; prepare lease documentation; complete move-in paperwork.
• Perform all duties in accordance with applicable laws and company policies.

Skills

Customer service

Retail experience

Interpersonal skills

Reading/Writing

Education

High School Diploma or G.E.D

Tools

Microsoft Office

Yardi

Job description

Who we are:

Who we are:

Sterling Group is a family-owned vertically integrated real estate investment services firm started in 1976. Our organization includes development, construction, property management and investment management with a specialty in multifamily housing and self-storage facilities. Our executives are involved daily and work closely with over 375 colleagues in multiple states throughout the Midwest and Southeast. We are looking for self-driven professionals with high accountability and integrity.

Why work for Sterling Group?

• Training and Career advancement opportunities
• Recognition programs
• Competitive wages
• Full benefits
• Family friendly culture
• Work life balance
  
  
  

As a Full time Leasing Consultant you will:

• Present professional and friendly first impression at the community
• Achieve maximum occupancy by doing the following:
• Generate leads and handle prospective traffic
• Greet prospects in person and by phone
• Conduct property tours
• Qualify prospects
• Lease apartments
• Prepare lease documentation
• Complete move-in paperwork and procedures
• Perform all the above and other related duties as assigned in accordance with applicable laws and company policies
  
  

Reports to: Property Manager and Assistant Property Manager

Work Schedule: Monday - Friday 9:00 am to 6:00 pm.

Every other Saturday (comp day given for each Saturday worked)

Qualifications:

• High School Diploma or G.E.D required
• Retail services or sales experience desired
• Excellent customer service skills
• Strong interpersonal relations
• Knowledge in Microsoft Office (Word, Excel, Outlook)
• Yardi Program knowledge, preferred
• Proficient reading, writing and grammar skills
  
  

OTHER REQUIREMENTS (Background Check And Drug Screening)

Must be able to pass a drug test, criminal history and background checks prior to employment

with Sterling Management Ltd.

PHYSICAL DEMANDS:

• Ability to read and comprehend moderately complex documents.
• Ability to verbally and in writing communicate information and ideas so others will
  
  
  

understand. Must be able to exchange accurate information in these situations.

• Frequently operates a computer and other office productivity equipment, such as a copy
  
  
  

machine, printer and telephone.

• Moderate level of repetitive typing using a computer keyboard.
• Must be able to frequently walk the apartment community.
• Must be able to remain in a stationary position. Required to move about inside the office
  
  
  

to access files cabinets, supplies, and office equipment, etc.

• Alternate between sitting, standing, walking, and climbing stairs.
• Occasional bending, stooping, and reaching.
• Occasionally lift, carry and/or move up to 20 pounds.
• The noise level in the work environment will be moderate.
• Ability to travel to different work sites via personal automobile
  
  
  

Benefits:

• Medical
• Dental
• Vision
• Flexible Spending Account
• Group Life Insurance
• Voluntary Life Insurance
• Short Term Disability
• Long Term Disability
• Supplemental programs
• 401(k) Retirement Savings Plan
• Employee Assistance Plan
• Paid Time Off
• Paid holidays
• Volunteer time
  
  
  

Our goal is customer loyalty. Because we understand that customer loyalty is achieved by exceeding customer's expectations, our company credo is: "Creating the Sterling Story by exceeding expectations... one customer at a time!"

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