Float Universal Banker: Grow Relationships & Digital Banking

Hancock Whitney Corp.; College Station (TX); On-site; USD 38,000 - 60,000; Full time

Job summary

Hancock Whitney Corp. seeks a Universal Banker to provide proactive financial guidance at our College Station and other Texas branches.

You will build relationships, promote self-service banking, process daily transactions, and coordinate with partners for mortgages, business banking, and investments. The role requires at least 1 year in sales or client service, strong people skills, and knowledge of banking systems; bachelor’s degree preferred.

Qualifications

• 1+ year of sales, client service, or retail experience required; prior banking experience preferred.
• Bachelor’s degree may replace experience.
• Demonstrated ability to build and expand client relationships.
• Proficiency navigating multiple banking systems and digital tools.
• NMLS registration under the SAFE Act of 2008 required; employment contingent upon successful registration and background check.

Responsibilities

• Build, manage, and retain client relationships through proactive outreach and consultative sales.
• Serve as a trusted advisor by matching financial products to client goals.
• Educate clients on self-service and digital banking solutions for 24/7 access.
• Process routine financial center transactions accurately and efficiently (deposits, withdrawals, loan payments).
• Manage lobby activity, greet clients, monitor risk, ensure a positive experience.
• Refer clients to internal partners for mortgages, business banking, investments.
• Develop and maintain a strong sales pipeline to achieve goals and branch growth.
• Uphold risk management, compliance, and security standards.
• Participate in community outreach and business development to expand client base.
• Maintain awareness of surroundings and potential risk indicators for safety.

Skills

Sales experience

Customer service

Retail experience

Digital banking tools

Banking systems knowledge

Education

High school diploma or GED

Bachelor's degree preferred

Job description

Hancock Whitney Corp. seeks a Universal Banker to provide proactive financial guidance at our College Station and other Texas branches.

You will build relationships, promote self-service banking, process daily transactions, and coordinate with partners for mortgages, business banking, and investments. The role requires at least 1 year in sales or client service, strong people skills, and knowledge of banking systems; bachelor’s degree preferred.