Float Teller & Customer Service Pro

National Bank of Indianapolis Corp.; Indianapolis (IN); On-site; USD 21,000 - 28,000; Full time

Job summary

The National Bank of Indianapolis is seeking a Customer Service Representative - Float Teller to be the face of the bank at our teller windows across 13 Banking Center locations. You will deliver prompt, accurate service, process transactions, and help clients with accounts and services.

Ideal candidates have a high school diploma and cash handling experience, with strong attention to detail and excellent interpersonal skills. Training and a collaborative team environment are provided.

Qualifications

• High School Diploma or equivalent is required or equivalent experience.
• Six months or more of cash handling experience is preferred for entry-level candidates.
• Exceptional attention to detail with a high degree of accuracy.
• Strong communication and customer service skills with a professional demeanor.
• Excellent interpersonal skills with the ability to engage effectively with individuals from diverse backgrounds.
• Basic computer proficiency and familiarity with terminal systems.

Responsibilities

• Deliver exceptional customer service by upholding the Bank’s Culture of Excellence at all times.
• Operate a teller window efficiently, processing transactions accurately and timely.
• Handle checking and savings transactions, negotiable instruments, loan payments, and safe deposit box rentals.
• Provide clients with clear, accurate information about accounts, products, and services.
• Maintain strong knowledge of Bank products and services to identify opportunities for referrals and cross-selling.
• Balance cash and transactions daily, verifying totals with precision.
• Maintain working knowledge of the branch capture system.
• Comply with all banking regulations, internal policies, and operational procedures.

Skills

Cash handling

Customer service

Communication

Attention to detail

Computer literacy

Education

High School Diploma or equivalent

Tools

Banking terminal systems

Job description

The National Bank of Indianapolis is seeking a Customer Service Representative - Float Teller to be the face of the bank at our teller windows across 13 Banking Center locations. You will deliver prompt, accurate service, process transactions, and help clients with accounts and services.

Ideal candidates have a high school diploma and cash handling experience, with strong attention to detail and excellent interpersonal skills. Training and a collaborative team environment are provided.