Teller

First Community Bank; West Columbia (SC); On-site; USD 21,000 - 22,000; Full time

Job summary

First Community Bank in South Carolina is seeking a motivated teller/customer service rep to handle basic teller tasks, balance cash, and assist customers with inquiries. You will proactively identify financial needs and refer customers to appropriate staff while supporting overall sales goals.

Ideal candidates have high school diplomas, strong math and communication skills, and the ability to multitask in a branch environment. This role emphasizes accuracy, compliance, and excellent service.

Qualifications

• High school diploma or equivalent.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrate willingness and desire to interact in a team environment.

Responsibilities

• Process basic teller transactions with accuracy and timeliness.
• Balance daily work per bank policies.
• Handle proportionate volume of work and referrals as needed.
• Resolve customer issues professionally or refer to staff.
• Support team sales by identifying customer needs and referrals.
• Follow policies, security guidelines, and regulatory requirements.

Skills

Cash handling

Effective communication

Customer service

Team player

Multi-tasking

Basic math

Problem solving

PC skills

Education

High school diploma or equivalent

Tools

Word

Excel

Job description

Position Summary

Responsible for providing
quality transactions and efficiency to customers who prefer personal
interaction with the Bank. Also
responsible for proactively recognizing additional financial needs of customers
and referring them to other Bank staff as applicable.

Essential Duties and Responsibilities (Other duties may be assigned.)

• Ensure accurate and timely processing of basic teller transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within approval limit or obtaining authorization as needed, issuing official checks, taking large commercial deposits, cash advances, etc.
• Balance daily work in accordance with established Bank policies and procedures.
• Handle proportionate volume of work based on banking office demands to include Teller Capture.
• Resolve customer issues and problems in a professional manner or refer to appropriate staff to guarantee customer satisfaction and retention.
• Support team sales process by identifying and acting upon customer needs or by making the appropriate referral. Participate in team and individual sales goals.
• Follow bank policies and procedures, security guidelines, and comply with all federal, state and local regulations.
• Manage risk in every transaction and detect fraudulent transactions to prevent losses
• Opportunity for cross-training for Customer Service Representative and Teller Supervisor functions.

Qualifications

• High school diploma or equivalent required.
• Cash handling experience preferred.
• Effective oral and written communication skills.
• Excellent customer service and interpersonal skills.
• Demonstrate willingness and desire to interact in a team environment.
• Ability to prioritize and multi-task.
• Ability to compute basic to moderately complex math calculations.
• Basic problem-solving and analytical skills.
• Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedule form.
• Proficiency in using personal computers and office products (e.g., Word, Excel).

Pay Range: $15.00 - $16.00 per hour

FIRST COMMUNITY BANK (SC) is an EEO Employer - M/F/Protected Veteran Status