Float Teller - Central Birmingham Region

AmFirst; Bessemer (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

AmFirst in Bessemer, Alabama is looking for a motivated individual to join their team. The role involves processing financial transactions, providing excellent customer service, and managing cash drawer operations.

Qualified candidates should have a high school diploma or GED, with preference given to those with cash handling experience. A commitment to integrity and reliability is essential as you will interact directly with members and assist with their financial needs.

Qualifications

• Must have one month to twelve months of related experience, with six months of cash handling preferred.
• High school education or GED is required.
• Good judgment is necessary to evaluate identities and currency.

Responsibilities

• Process financial transactions and assist members.
• Balance cash drawer accuracy each day.
• Provide customer service and information on services.

Skills

Cash handling experience

Customer service

Attention to detail

Interpersonal communication

Education

High school diploma or GED

Tools

Ten-key calculator

Online computer systems

Job description

Description

AmFirst is committed to trust, integrity, and financial wellness. We love giving our members exceptional service and value. We treat our employees just the same—like family. AmFirst provides growth, opportunity, and development, and offers our employees an extensive benefits package.

Branches include: Hueytown, Bessemer, Lakeshore, Vestavia, and Inverness.

Essential Functions & Responsibilities

• Receives and processes financial transactions, including deposits, withdrawals, and loan payments; sells consignment items, cashier checks, and travelers checks to members; transfers amounts from member accounts as directed.
• Balances cash drawer and daily transactions. Notifies Head Teller of any discrepancies.
• Post transactions to member accounts and maintain member records in accordance with all established credit union procedures and guidelines.
• Prepares Currency Transaction Reports and reports suspicious activity for the Head Teller's review.
• Welcomes members and provides routine information concerning services and directs members to the appropriate department for specific information and service.
• Cross-sells Credit Union services.
• Performs a variety of miscellaneous tasks, including auditing, processing night drop and ATM deposits, and handling safety deposit rental income.
• Performs other job-related duties as assigned.

Performance Measurements

• Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher.
• Balance your drawer daily and accurately post transactions.
• Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
• Maintain a dependable record of attendance and timeliness.
• Maintain a professional work environment and businesslike appearance.

Knowledge And Skills

• Experience: One month to twelve months of similar or related experience. 6 months of cash handling preferred.
• Education: A high school education or GED.
• Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates, generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.
• Other Skills: Ten-key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names. Must demonstrate good judgment in order to evaluate identities, accounts, checks, and currency. Must have the ability to use an online computer system, organize transactions and accurately handle large sums of money.
• Physical Requirements: Light lifting required.