Float Teller - Northern Birmingham Region

AmFirst; Cullman (AL); On-site; USD 30,000 - 40,000; Full time

Job summary

AmFirst in Cullman, Alabama, seeks a dedicated professional to handle financial transactions and assist members. Responsibilities include processing deposits, withdrawals, and loan payments, as well as balancing the cash drawer. Ideal candidates should have customer service skills and experience in cash handling.

The role requires a high school diploma or GED, with a preference for some experience. Attention to detail and good judgment are essential in evaluating identities and handling cash accurately.

Qualifications

• 1-12 months of similar or related experience; 6 months of cash handling preferred.
• Must demonstrate good judgment to evaluate identities and money.
• Light lifting required.

Responsibilities

• Process financial transactions including deposits and withdrawals.
• Balance cash drawer and notify of discrepancies.
• Cross-sell Credit Union services.
• Prepare Currency Transaction Reports.
• Provide routine information and assistance to members.

Skills

Cash handling

Attention to detail

Customer service

Computer skills

Education

High school education or GED

Tools

Ten-key calculator

Online computer systems

Job description

Branches include

Gardendale, Forestdale, Ensley, Downtown, Roebuck, and Cullman.

Essential Functions & Responsibilities

• Receives and processes financial transactions, including deposits, withdrawals, and loan payments; sells consignment items, cashier checks, and travelers checks to members; transfers amounts from member accounts as directed.
• Balances cash drawer and daily transactions. Notifies Head Teller of any discrepancies.
• Post transactions to member accounts and maintain member records in accordance with all established credit union procedures and guidelines.
• Prepares Currency Transaction Reports and reports suspicious activity for the Head Teller's review.
• Welcomes members and provides routine information concerning services and directs members to the appropriate department for specific information and service.
• Cross-sells Credit Union services.
• Performs a variety of miscellaneous tasks, including auditing, processing night drop and ATM deposits, and handling safety deposit rental income.
• Performs other job-related duties as assigned.

Performance Measurements

1. Provide friendly, professional, personal service to all members and employees maintaining a Quality Loop score of 6.7 or higher.
2. Balance your drawer daily and accurately post transactions.
3. Proactively seek opportunities to identify appropriate products and services for the betterment of the member.
4. Maintain a dependable record of attendance and timeliness.
5. Maintain a professional work environment and businesslike appearance.

Knowledge and Skills

Experience: One month to twelve months of similar or related experience. 6 months of cash handling preferred.

Education: A high school education or GED.

Interpersonal Skills: Work normally involves contacts with persons beyond immediate associates, generally regarding routine matters for purposes of giving or obtaining information, which may require some discussion. Outside contacts take the form of service to the public (members or vendors) requiring ordinary courtesy in providing assistance and information.

Other Skills: Ten‑key calculator and computer keyboard by touch. Must be good with detail to deal with numbers and names. Must demonstrate good judgment in order to evaluate identities, accounts, checks, and currency. Must have the ability to use an online computer system, organize transactions and accurately handle large sums of money.

Physical Requirements: Light lifting required.