Patient Service Representative PRN (As Needed)

Comprehensive Breast Care Center Inc. dba Solis; Frisco (TX); On-site; USD 24,000 - 36,000; Part time

Job summary

Solis Mammography in Frisco, TX is seeking a Patient Service Representative (PRN) to be the first point of contact for patients, greet and register them, and manage payments. The role supports smooth center operations and financial transactions while promoting outstanding patient care.

The position requires a high school diploma with healthcare registration or customer service experience preferred, and familiarity with RIS or medical terminology is a plus.

Qualifications

• High School diploma required.
• Two years of healthcare registration or customer service experience preferred.
• Basic knowledge of cash handling.
• Basic knowledge of medical terminology preferred.
• Ability to read, write, and comprehend simple instructions and short correspondence.
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions.
• Ability to perform basic mathematical calculations; sit and/or stand for long periods.
• Experience using RIS software.

Responsibilities

• Greet patients in a professional and friendly manner.
• Completely and accurately register patients including input of demographic and insurance information into our RIS and verifying accuracy of existing information.
• Explain forms to patients and assist with form completion, via paper or tablet, as necessary.
• Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality.
• Responsible for collecting patient payments which can include explaining benefits given from insurance verification when necessary.
• Prepare paperwork for future appointments incorporating additional paperwork needed for specific exams or payors as necessary.
• Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding requests.
• Schedule and reschedule patients as necessary.
• Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report.
• Participate in front office training to stay abreast of front office policy and procedures

Skills

Healthcare registration

Customer service

Cash handling

Medical terminology

Education

High School diploma

Tools

RIS software

Microsoft Office

Job description

Patient Service Representative PRN (As Needed)

Looking to elevate your career? Join us!

Work Location:5575 Warren Parkway, Bldg. 1, Suite 220, Frisco, TX 75034

Work Hours: PRN as needed, Monday-Friday, 16-24 hours will vary from 6:30am-4:30pm, 2 Saturday’s a month 7:30am-12:00pm

Occasional Coverage: Carrolton, TX

The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.

Department Highlights:

• Patient-Focused Team
• Cohesive and Friendly Environment
• Support and Encouraging Atmosphere

Here is what you will need:

• High School diploma;
• Two years of healthcare registration or customer service experience preferred;
• Basic knowledge of cash handling;
• Basic knowledge of medical terminology, preferred;
• Ability to read, write, and comprehend simple instructions and short correspondence;
• Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
• Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
• Experience using Microsoft Office Suite: knowledge of RIS software preferred

A Day in the Life of a Patient Service Representative:

• Provide services and support for the following areas:

• Understands, promotes and demonstrates the Solis Way

• Greet patients in a professional and friendly manner;

• Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;

• Explain forms to patients and assist with form completion, via paper or tablet, as necessary;

• Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality;

• Responsible for collecting patient payments which can include explaining benefits given from

• insurance verification when necessary;

• Prepare paperwork for future appointments incorporating additional paperwork needed for

• specific exams or payors as necessary;

• Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding

• requests;

• Schedule and reschedule patients as necessary;

• Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;

• Participate in front office training to stay abreast of front office policy and procedures

Why Solis Mammography?

• A Great Place to Work for the fourth year in a row!