Float Business Office Manager (BOM)

Lensa; Grand Rapids (MI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player in skilled nursing care is seeking a dedicated Business Office Manager to oversee daily office functions and assist with billing and insurance inquiries. This role is crucial in managing the accounts receivable system, ensuring timely billing, and maintaining communication with patients and their families. The ideal candidate will have a strong background in accounts receivable, particularly in long-term care, and will contribute to a compassionate environment that prioritizes resident care. If you are passionate about making a difference and have the required experience, this opportunity is perfect for you.

Benefits

Competitive pay

Life Insurance

401K with matching funds

Health insurance

AFLAC

Employee discounts

Tuition Reimbursement

Qualifications

• 3+ years experience in accounts receivable in a long-term care setting.
• Knowledge of billing processes and insurance claims management.

Responsibilities

• Manage the facility accounts receivable system and daily collections.
• Establish communication with patients and families regarding billing.

Skills

Accounts Receivable Management

Communication Skills

Billing and Insurance Knowledge

Education

High School Diploma

Some College or Technical Training

Tools

PCC

Job description

Are you a business Office Manager (BOM) with experience in skilled nursing accounts receivable? When you join us, you’ll manage the day-to-day office functions and provide assistance to guests and families with billing and insurance questions.

At Ciena Healthcare, we take care of you too, with an attractive benefits package including:

1. Competitive pay
2. Life Insurance
3. 401K with matching funds
4. Health insurance
5. AFLAC
6. Employee discounts
7. Tuition Reimbursement

Some responsibilities you will have:

1. Managing the facility accounts receivable system.
2. Record daily collections of cash receipts and deposit to appropriate accounts.
3. Establish and maintain communication with patients, family members responsible for payment for patient care services.
4. Generate timely billing of all payer classes for claims generated by the facility.
5. Review the Medicare, Managed Care, Medicare Advantage and Medicaid UB, CHAMPS, WebDenis.
6. Record deposits and withdrawals in Resident Trust.
7. Close Resident Trust accounts timely and complete bank reconciliation monthly.
8. Process Medicaid applications.

Education and/or Experience:

1. Minimum high school diploma or equivalent, some college or technical training preferred.
2. Minimum 3 years experience in A/R capacity in the long term care setting is preferred.
3. Knowledge of PCC helpful.

About Ciena Healthcare

Ciena Healthcare is Michigan’s largest provider of skilled nursing and rehabilitation care services.

We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!

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