Operations Manager

TolHouse; Toledo (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Operations Manager to enhance day-to-day operations in a vibrant hospitality environment. This role combines strategic oversight with hands-on execution, ensuring exceptional experiences for members and guests alike. Ideal candidates will thrive in a fast-paced setting, demonstrating foresight and adaptability while managing diverse responsibilities from staff coordination to process optimization. Join a mission-driven team that values creativity and community, and take your operational skills to the next level in a supportive and engaging atmosphere.

Benefits

Weekly pay

On-site training and mentorship

Access to select amenities when working

Qualifications

• 3-5+ years of experience in operations or hospitality management.
• Strong organizational and communication skills are essential.

Responsibilities

• Oversee daily operations ensuring service standards are met.
• Support onboarding and training of staff for optimal performance.

Skills

Operations Management

Hospitality Management

Communication Skills

Organizational Skills

Problem-Solving

Tech-Savvy

Education

Bachelor's Degree in Hospitality Management or related field

3-5+ years of relevant experience

Tools

Google Workspace

Job description

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

A dynamic, privately owned business blending hospitality, events, and community spaces is seeking a seasoned, versatileOperations Managerto help oversee and optimize day-to-day operations.

This is an ideal opportunity for a proactive, solutions-driven professional who thrives in environments that require foresight, adaptability, and high-level ownership. The role blends hands-on execution with strategic thinking to support a seamless, exceptional Member and guest experience.

This is not a corporate chain role. You’ll be embedded in a fast-paced, entrepreneurial environment where operational precision and hospitality intersect—and where your ability to anticipate needs, manage flow, and support leadership will have a direct impact.

Type:Full-Time, 35+ hours per week

Pay:Competitive hourly rate

Key Responsibilities (Summary)

Day-to-Day Operations

• Oversee the flow of daily operations across multiple spaces, ensuring readiness, cleanliness, and service standards are consistently met.
• Supervise or assist with opening/closing procedures, supply management, and vendor relationships.
• Help maintain operational checklists and ensure team adherence to protocols.
• Identify and address operational bottlenecks proactively, escalating issues when necessary.

Staff Coordination & Training Support

• Support the onboarding and ongoing training of operations, hospitality, and facilities staff.
• Assist with scheduling oversight to ensure proper coverage across business hours.
• Serve as a point of support and accountability for floor staff during operational hours.

Systems & Process Optimization

• Help document, refine, and uphold Standard Operating Procedures (SOPs).
• Identify opportunities for improved efficiency and recommend process enhancements.
• Manage light reporting on key operational metrics such as supply levels, maintenance issues, and Member/guest feedback.

Executive & Ownership Support

• Work closely with ownership to translate vision into action—helping move projects, ideas, and priorities forward.
• Act as an operational "second brain," keeping track of needs, timelines, and emerging priorities.
• Assist with project management, special initiatives, and cross-functional coordination.

Ideal Candidate Profile

• You have a strong generalist background, able to manage facilities, logistics, people, and systems with ease.
• You think three steps ahead and enjoy making spaces and teams run smoothly behind the scenes.
• You’re equally comfortable jumping in to reset a space, problem-solve a scheduling conflict, or organize a project plan.
• You value precision, structure, and calm execution, especially in fast-moving environments.
• You balance polish and professionalism with adaptability and hustle.
• You have the maturity and discretion to work closely with executive leadership.

Minimum Qualifications

• 3–5+ years of relevant experience in operations, hospitality management, facilities coordination, or a related field.
• Demonstrated experience overseeing day-to-day operations in a dynamic environment.
• Strong organizational and communication skills.
• Tech-savvy: comfortable with Google Workspace (Docs, Sheets, Calendar) and learning operational tools.
• Ability to prioritize and manage multiple ongoing responsibilities independently.
• Reliable transportation and flexibility for occasional evenings or weekends as needed.

Bonus Points (not required)

• Experience in a hospitality, private club, coworking, creative or small business environment.
• Background in project management or process improvement.
• Familiarity with customer/member experience operations.

Culture

This role sits at the intersection of hospitality, operations, and business execution. Success here requires foresight, flexibility, and a high standard of personal ownership. You’ll be part of a mission-driven team that values consistency, contribution, and thoughtful leadership.

Working Here

We offer a supportive, professional setting with access to unique amenities and experiences. This is an opportunity to grow your operational skill set in an environment that blends hospitality, creativity, and community.

• Weekly pay
• On-site training and mentorship
• Access to select amenities when working

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Expected hours: 35 – 40 per week

Schedule:

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at TolHouse by 2x

Sign in to set job alerts for “Operations Manager” roles.

Enterprise Service Desk Operations Manager

Regional BOM Business Office Manager (Nursing Home)

Manager- Process Development (Laser Continuous Improvement) USA

Operations Supervisor (Full-Time 3rd Shift)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.