Float Business Office Manager (BOM) - Ciena Healthcare Southwest Michigan

Ciena Healthcare; Grand Rapids (MI); On-site; USD 45,000 - 70,000; Full time

Job summary

An established industry player in skilled nursing care is seeking a dedicated Business Office Manager. In this vital role, you'll oversee the office functions, ensuring smooth operations and assisting families with billing inquiries. Your expertise in accounts receivable and strong communication skills will be key as you manage financial processes and maintain relationships with patients. Join a compassionate team that values excellence and care, making a real difference in the lives of residents. If you're passionate about finance and service, this opportunity is perfect for you!

Benefits

Competitive Pay

Life Insurance

401K with Matching Funds

Health Insurance

AFLAC

Employee Discounts

Tuition Reimbursement

Qualifications

• 3+ years of experience in accounts receivable in long-term care settings.
• Strong knowledge of billing processes and insurance claims.

Responsibilities

• Manage facility accounts receivable and daily cash collections.
• Establish communication with patients regarding billing.

Skills

Accounts Receivable Management

Communication Skills

Billing and Insurance Knowledge

Cash Handling

Education

High School Diploma or Equivalent

Some College or Technical Training

Tools

PCC

Job description

Are you a business Office Manager (BOM) with experience in skilled nursing accounts receivable? When you join us, you’ll manage the day-to-day office functions and provide assistance to guests and families with billing and insurance questions.

At Ciena Healthcare, we take care of you too, with an attractive benefits package including:

1. Competitive pay
2. Life Insurance
3. 401K with matching funds
4. Health insurance
5. AFLAC
6. Employee discounts
7. Tuition Reimbursement

Some responsibilities you will have:

1. Managing the facility accounts receivable system.
2. Record daily collections of cash receipts and deposit to appropriate accounts.
3. Establish and maintain communication with patients and family members responsible for payment for patient care services.
4. Generate timely billing of all payer classes for claims generated by the facility.
5. Review the Medicare, Managed Care, Medicare Advantage, and Medicaid UB, CHAMPS, WebDenis.
6. Record deposits and withdrawals in Resident Trust.
7. Close Resident Trust accounts timely and complete bank reconciliation monthly.
8. Process Medicaid applications.

Education and/or Experience:

1. Minimum high school diploma or equivalent, some college or technical training preferred.
2. Minimum 3 years experience in A/R capacity in the long-term care setting is preferred.
3. Knowledge of PCC helpful.

About Ciena Healthcare

Ciena Healthcare is Michigan’s largest provider of skilled nursing and rehabilitation care services.

We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way, Ciena is the place for you!

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