Flight Training Operations & Records Specialist

Embry-Riddle Aeronautical University; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Generous time off

Tuition coverage for education

Retirement contributions with company

Personal leave

Job summary

Embry-Riddle Aeronautical University is seeking a Flight Training Administrative Specialist to support the Associate Director of the Flight Department. The role coordinates administrative activities across the Chief Flight Instructor, Flight Data & Certification, and Flight Scheduling, ensuring timely exchange of information and accurate records to advance student progression.

You will prepare and maintain flight-training documentation, assist with data requests and reporting, and coordinate

Qualifications

• High school diploma or GED.
• Strong grammar, spelling, basic composition, and mathematics.
• 1–3 years of administrative experience.
• Ability to organize and maintain accurate records.
• Strong written and verbal communication skills.
• Commitment to professional customer service.
• Proficiency with standard office software and ability to learn departmental information systems.
• Ability to review information for completeness and accuracy and perform basic data-entry and calculations.
• Ability to follow established procedures, maintain confidentiality, and protect sensitive information.
• Strong organizational skills to manage multiple tasks and priorities.
• Ability to identify routine discrepancies, resolve issues, and work collaboratively with students, faculty, staff, and departmental offices.

Responsibilities

• Coordinate administrative activities among Flight Department offices.
• Prepare, organize, review, and maintain flight-training documentation and records.
• Assist with documentation requests, report preparation, and record updates.
• Support student customer-service interactions and data validation with Flight Data & Certification.
• Assist with scheduling inquiries and coordinating information related to students, instructors, aircraft, simulators, tests, and resources.
• Synthesize information from multiple areas to identify incomplete documentation or scheduling issues and coordinate follow-up actions.
• Escalate complex or recurring issues to departmental leadership.
• Contribute to special projects and process-improvement initiatives.

Skills

Written communication

Verbal communication

Data entry

Record keeping

Customer service

Office software

Attention to detail

Education

High school diploma or GED

Tools

University information systems

MS Office

Job description

Embry-Riddle Aeronautical University is seeking a Flight Training Administrative Specialist to support the Associate Director of the Flight Department. The role coordinates administrative activities across the Chief Flight Instructor, Flight Data & Certification, and Flight Scheduling, ensuring timely exchange of information and accurate records to advance student progression.

You will prepare and maintain flight-training documentation, assist with data requests and reporting, and coordinate