Flight Training Administrative Specialist

ERAUINC Embry-Riddle Aeronautical Univ Inc.; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Generous time off

Tuition coverage for education

Retirement contributions with company

Personal leave

Job summary

Embry-Riddle Aeronautical University is seeking a Flight Training Administrative Specialist to support the Associate Director of the Flight Department. The role coordinates administrative activities across the Chief Flight Instructor, Flight Data & Certification, and Flight Scheduling, ensuring timely exchange of information and accurate records to advance student progression.

You will prepare and maintain flight-training documentation, assist with data requests and reporting, and coordinate

Qualifications

• High school diploma or GED.
• Strong grammar, spelling, basic composition, and mathematics.
• 1–3 years of administrative experience.
• Ability to organize and maintain accurate records.
• Strong written and verbal communication skills.
• Commitment to professional customer service.
• Proficiency with standard office software and ability to learn departmental information systems.
• Ability to review information for completeness and accuracy and perform basic data-entry and calculations.
• Ability to follow established procedures, maintain confidentiality, and protect sensitive information.
• Strong organizational skills to manage multiple tasks and priorities.
• Ability to identify routine discrepancies, resolve issues, and work collaboratively with students, faculty, staff, and departmental offices.

Responsibilities

• Coordinate administrative activities among Flight Department offices.
• Prepare, organize, review, and maintain flight-training documentation and records.
• Assist with documentation requests, report preparation, and record updates.
• Support student customer-service interactions and data validation with Flight Data & Certification.
• Assist with scheduling inquiries and coordinating information related to students, instructors, aircraft, simulators, tests, and resources.
• Synthesize information from multiple areas to identify incomplete documentation or scheduling issues and coordinate follow-up actions.
• Escalate complex or recurring issues to departmental leadership.
• Contribute to special projects and process-improvement initiatives.

Skills

Written communication

Verbal communication

Data entry

Record keeping

Customer service

Office software

Attention to detail

Education

High school diploma or GED

Tools

University information systems

MS Office

Job description

Job Description

Job Description The Opportunity The Flight Training Administrative Specialist supports the Associate Director, Flight Department, by coordinating administrative activities among the offices of the Chief Flight Instructor, Flight Data & Certification, and Flight Scheduling. This position plays a key role in supporting effective flight-training operations by facilitating the timely exchange of information, documentation, records, and administrative actions that contribute to student progression and operational efficiency.

The Flight Training Administrative Specialist provides administrative support to the Chief and Assistant Chief Instructor Pilots by preparing, organizing, reviewing, and maintaining flight-training documentation and records. The position assists with documentation requests, report preparation, information gathering, record updates, and follow-up activities that support training program administration, instructor operations, and student success.

This role partners closely with Flight Data & Certification to support student customer-service interactions, records review and auditing, data validation, certification-related administrative activities, and the timely resolution of routine discrepancies. The specialist utilizes university systems and databases to review, organize, and coordinate student academic, flight-training, and certification information while ensuring accuracy and compliance with established procedures.

The position also supports Flight Scheduling by assisting with scheduling inquiries, coordinating information related to students, instructors, aircraft, simulators, practical tests, and other training resources, and helping ensure the accurate and timely flow of information required to administer daily and future flight-training schedules.

Additionally, the Flight Training Administrative Specialist synthesizes information from multiple areas within the Flight Department to identify incomplete documentation, records discrepancies, scheduling or certification issues, and other administrative barriers affecting student training. The position coordinates appropriate follow-up actions, tracks unresolved matters, and escalates complex or recurring issues to departmental leadership.

Special projects, process-improvement initiatives, training activities, and other operational support responsibilities may also be assigned as needed.

About Us

For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence and help shape the future of aerospace.

Benefits

• Generous Time Off: Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You will also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.
• Retirement Contributions: ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.
• Personal Leave: Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year.

Compensation

The hourly range for this role is up to $22.00. The final offer will be based on the candidate's skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range.

Qualifications

• High school diploma or GED;
• demonstrated proficiency in grammar, spelling, basic composition, and mathematics
• One to three years of administrative experience.
• Ability to organize and maintain accurate records and documentation.
• Strong written and verbal communication skills.
• Demonstrated commitment to providing professional customer service.
• Proficiency with standard office software and the ability to learn departmental information systems.
• Ability to review information for completeness and accuracy and perform basic data-entry and mathematical calculations.
• Ability to follow established procedures, maintain confidentiality, and protect sensitive information.
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Ability to identify routine discrepancies, resolve issues, and work collaboratively with students, faculty, staff, and departmental offices.

Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities.

Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities.

Embry-Riddle does not accept unsolicited assistance from staffing or recruitment agencies.

To preserve the integrity and authenticity of our hiring process, candidates are expected to participate without AI-assisted coaching, real-time response generation, or recording during interviews or assessments. Embry-Riddle does not use AI to automatically screen, rank, or select candidates.

Virtual tours: Daytona Beach: Visit the Campus Prescott: Visit the Campus Prescott Campus Future Flythrough | Embry-Riddle Aeronautical University (ERAU) Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.