Flight Training Billing Analyst – Customer-Focused Invoicing

Cirrus Aircraft; Duluth (MN); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Employer-Paid Coverage: Life, short/di

Flexible Spending Accounts (FSA/HSA)

Job summary

Cirrus Aircraft in Duluth, MN is seeking a Flight Training Billing Analyst to manage the training billing cycle, from deposits to invoicing, and to maintain customer accounts in the ERP system. You will collaborate with Sales and Accounting to ensure accurate invoicing and timely payments.

You will provide excellent customer service, handle multiple payment methods, and support ERP system enhancements to scale with Cirrus training locations globally.

Qualifications

• Bachelor's degree in accounting, finance or related field.
• 0-2 years of billing/financial experience with customer facing duties.
• Strong customer service orientation.
• Excellent written and verbal communication skills.
• Ability to work independently in complex customer scenarios.
• Detail-oriented and conscientious in billing duties.
• Ability to multitask in a dynamic environment.
• Ability to collaborate with other departments.
• Ability to design and supervise administrative processes for customer service.
• Clear communication when cross training to maintain service levels.
• Proficiency with Microsoft Office, Adobe Suite and ERP systems.

Responsibilities

• Oversee and manage the flight training billing cycle from deposits to final invoicing.
• Maintain customer accounts in the ERP system and ensure accurate invoicing.
• Communicate with customers regarding billing and payments.
• Support ERP implementation and collaborate with Sales, Accounting, and Account Management.
• Ensure processes are scalable for Cirrus training locations and future growth.
• Monitor delinquent payments and aging reports; escalate as needed.
• Process inbound payments via multiple methods and reconcile accounts.
• Support training mission invoicing and upsold incidentals.

Skills

Customer service

Interpersonal communication

Independent work

Attention to detail

Multitasking

Cross-functional teamwork

Education

Bachelor's degree in accounting/finance related field

Tools

ERP systems

Microsoft Office

Adobe suite

Job description

Cirrus Aircraft in Duluth, MN is seeking a Flight Training Billing Analyst to manage the training billing cycle, from deposits to invoicing, and to maintain customer accounts in the ERP system. You will collaborate with Sales and Accounting to ensure accurate invoicing and timely payments.

You will provide excellent customer service, handle multiple payment methods, and support ERP system enhancements to scale with Cirrus training locations globally.