Aviation Training Experience Manager for Aircraft Owners

Cirrus; Alcoa (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Cirrus is seeking a Flight Training Account Manager to enhance customer relationships during flight training. Responsibilities include ensuring excellent communication and service throughout the training process while coordinating with several internal stakeholders.

The ideal candidate will possess a Bachelor’s Degree in Business or Aviation, with a solid background in customer service and effective communication skills. This role is crucial for maintaining high standards in customer satisfaction.

Qualifications

• 3 years of experience in customer service, marketing, or aviation required.
• Basic knowledge of General Aviation.
• Ability to explain tasks clearly when training others.

Responsibilities

• Enhance customer experience before, during, and after flight training.
• Coordinate efforts with Flight Operations and Flight Instruction Team.
• Monitor and maintain Training Management System for records.

Skills

Customer service orientation

Effective communication skills

Ability to manage stress

Strong multitasking abilities

Education

Bachelor's Degree in Business, Aviation, or related field

Tools

Microsoft Office

Adobe Suite

Job description

Cirrus is seeking a Flight Training Account Manager to enhance customer relationships during flight training. Responsibilities include ensuring excellent communication and service throughout the training process while coordinating with several internal stakeholders.

The ideal candidate will possess a Bachelor’s Degree in Business or Aviation, with a solid background in customer service and effective communication skills. This role is crucial for maintaining high standards in customer satisfaction.