Flight Support Specialist

Israjets; Fort Lauderdale (FL); Hybrid; USD 52,000 - 74,000; Full time

Job summary

IsraJets is seeking a detail-oriented Flight Support Specialist in Fort Lauderdale, FL for a full-time hybrid position with some remote work flexibility.

You will coordinate private jet trips, manage operations, and ensure an exceptional client experience, collaborating with multiple teams and stakeholders in a fast-paced environment.

Qualifications

• 1–2 years of customer service or client-facing experience in private aviation, luxury travel, hospitality, or premium services.
• Advanced proficiency in Microsoft Excel.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Fluent written and spoken English.

Responsibilities

• Coordinate and manage private jet trips from booking through completion.
• Coordinate operational services to ensure seamless trip execution.
• Communicate with clients, operators, FBOs, vendors, and internal departments.
• Monitor active trips and elevate potential issues.
• Maintain accurate CRM records and updates.
• Collaborate across departments for efficient coordination.
• Contribute to continuous improvement of processes and workflows.
• Deliver exceptional customer experience at every stage of the trip.

Skills

Customer service

Excel

Attention to detail

Organizational skills

Communication skills

English proficiency

Cross-functional collaboration

Tools

Salesforce

Avinode

JetInsight

Job description

IsraJets is a leader in private aviation, delivering innovative and personalized solutions for

private air travel. Our team is committed to providing exceptional service and seamless trip

execution while building lasting relationships with our clients and partners.

About the Role

We're looking for a detail-oriented Flight Support Specialist to join our team. This full-time,

hybrid role is based in Fort Lauderdale, FL, with flexibility for some remote work.

Reporting to the Flight Support Operations Director, this role is responsible for supporting the

day-to‑day execution of private jet operations while ensuring an exceptional experience for our

clients and partners. The ideal candidate is highly organized, proactive, able to anticipate

operational challenges, and comfortable working in a fast-paced environment while

collaborating closely with multiple teams.

Responsibilities

• Coordinate and manage private jet trips from booking through completion
• Coordinate operational services to ensure seamless trip execution
• Communicate effectively with clients, operators, FBOs, vendors, and internal
• departments
• Monitor active trips, identify potential operational issues, and elevate them as
• appropriate
• Maintain accurate records and updates within the CRM
• Collaborate across departments to ensure efficient coordination and execution
• Contribute to the continuous improvement of operational processes and workflows
• Deliver an exceptional customer experience throughout every stage of the trip

Qualifications

Required

• Previous experience in private aviation
• At least 1–2 years of customer service or client-facing experience in private aviation,
• luxury travel, hospitality, or another premium service environment
• Advanced proficiency in Microsoft Excel
• Exceptional attention to detail
• Strong organizational and multitasking skills
• High level of accountability and ownership
• Excellent communication and customer service skills
• Ability to think critically, prioritize effectively, and exercise sound judgment
• Ability to collaborate effectively with cross-functional teams and stakeholders
• Professional written and spoken English
• Ability to thrive in a fast‑paced environment

Preferred

• Experience with Salesforce or other CRM platforms
• Experience with aviation platforms such as Avinode and JetInsight