Flight Operations Supervisor

AVIATION ADVISOR INC; Kenosha, Northern (WI, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Aviation Advisor, Inc. in Kenosha, WI is seeking a Flight Operations Supervisor to lead the scheduling team and oversee charter flights. This role demands strong organizational skills, proactive leadership, and a focus on safety and reliability in private aviation.

You will coordinate crew schedules, manage quotes for charter requests, and work closely with maintenance and operations to ensure seamless trip execution while pursuing new charter opportunities for a diverse aircraft fleet.

Qualifications

• Bachelor’s degree strongly preferred.
• 2-5 years of applicable work experience.
• Experience in leadership or management.
• Ability and desire to work in a fast-paced environment.
• Detail-oriented with superb organizational skills.
• Strong written and verbal communication skills.
• Proficient in MS Office.

Responsibilities

• Oversee daily operations of the department and lead scheduling team.
• Serve as the primary scheduler during shifts and assist with training and performance oversight.
• Generate and maintain monthly crew schedules.
• Coordinate all aspects of aircraft owner flights.
• Handle charter sales and flight following.
• Provide timely and accurate quotes for charter requests.
• Analyze operational factors affecting flight quotes (weather, runway capacity, aircraft performance).
• Communicate with Maintenance and Operations to ensure seamless trip execution.
• Pursue charter opportunities for the fleet.
• Maintain exceptional customer service and confidentiality.

Skills

Leadership

Communication

Education

Bachelor’s degree (preferred)

Tools

MS Office

Job description

Our Kenosha, WI corporate office is searching for a highly motivatedFlight Operations Supervisorto join our team! He or she must be extremely organized, self-reliant, proactive, and detail oriented. We are looking for a “go-getter” and someone who takes initiative. For the selected candidate, we will provide the opportunity for growth, a generous benefit package and a professional environment.

Primary Responsibilities:

Serve as Shift Supervisor, overseeing the daily operations of the department and work closely with the Flight Operations Manager providing leadership, guidance, and support to the scheduling team

Act as the primary scheduler during assigned shifts and assist with training, mentoring, and performance oversight

Generate and maintain monthly crew schedules

Responsible for coordination of all aspects of aircraft owner flights

Responsible for all aspects of Charter Sales and Flight Following

Receive and provide timely and accurate quotes for charter requests by retail clients and/or other operators and brokers

Work to analyze operational factors and restrictions that may affect the successful completion of a flight to our clients during the initial quoting phase (weather, runway capacity, aircraft performance, airport hours, crew duty)

Communicate effectively with other department to ensure seamless trip execution (Maintenance, Operations)

Proactively seek charter opportunities for a diverse fleet of aircraft instead of passively waiting for inquiries

Maintain an attitude of total customer service focused on anticipating the clients’ needs and exceeding their expectations

Prepare and send contracts for client acceptance and execute vendor contracts

Ensure client payment is received and vendor payment is sent in a timely manner in accordance with terms for both

Maintain strict confidentiality when dealing with sensitive information

Requirements:

Bachelor’s degree strongly preferred

2-5 years of applicable work experience

Experience in leadership or management

Ability and desire to work in a fast-paced environment

Detail-oriented with superb organizational skills

Strong written and verbal communication skills

Proficient in MS Office

A passion to learn, increase skills, and take on new projects and responsibilities

Ability to prioritize and meet strict deadlines in a fast paced setting

Join Aviation Advisor, Inc. and contribute to maintaining the highest standards of safety, reliability, and service excellence in private aviation! We offer competitive compensation and benefits, along with opportunities for professional development and career advancement.

Aviation Advisor, Inc. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Aviation Advisor, Inc. makes hiring decisions based solely on qualifications, merit, and business needs at the time.