Flight Operations Agent On-site

Lufthansa Cargo; Hempfield Township (Westmoreland County); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Long Disability

Life Insurance

Healthcare

Short Disability

Flight privileges

Vacation days 15-20

Family Policy

Sick days up to 60

Education

Flex Holidays

401k plan

Commuter Benefits

Job summary

Lufthansa Cargo in the United States is seeking a Flight Operations Agent to coordinate load control, cargo, ramp, and ground handling in a fast-paced, international environment.

You will manage load distribution planning, prepare flight documents, issue notifications, and support crew logistics while ensuring safety and regulatory compliance.

Qualifications

• Fluency in English is required.
• Bachelor's degree or higher is preferred.
• 3–6 years in related roles desirable (can be substituted by education + experience).

Responsibilities

• Coordinate load control, cargo, ramp and ground handling activities.
• Plan load distribution for aircraft per GOM rules.
• Prepare flight documents and local customs permits.
• Produce arrival and departure notifications.
• Dispatch operational messages and complete post-flight tasks.

Skills

English fluency

Education

Bachelor's Degree or equivalent higher education

High School Diploma/GED

Job description

Ready to take your aviation career to new heights? As a Flight Operations Agent, you will be at the heart of our airport operations, coordinating critical activities across load control, cargo, ramp, and ground handling while working in a dynamic and international environment!

Tasks

• Calculation and Planning of load distribution for the aircraft taking into consideration the rules and regulations as per GOM
• Cargo onload optimization in regard to aircraft volume and weight
• Prepares flight relevant documents such as general declarations, permits for local customs authorities, etc.
• Produces arrival and departure notifications
• Dispatch of operational messages as well as other post flight activities
• Ensures that security and safety procedures are adhered to in accordance with set procedures
• Performs crew support such as briefings, crew catering and hotel bookings
• Supports monitoring and controlling subcontractors (including handling company), requesting corrective action when necessary to ensure required performance levels
• All other duties as assigned or required

Benefits

• Long Disability
• Life Insurance
• Healthcare
• Short Disability
• Employee Assistance Program
• Flight privileges
• 15-20 Vacation Days
• Family Policy
• up to 60 Sick Days
• Education
• Flex Holidays
• 401k plan
• Commuter Benefits

Requirements

• High School Diploma/ GED required
• Bachelor's Degree or equivalent higher education diploma
• 3-6 years of experience in related positions desirable (can be substituted for a combination of education and job experience)
• Experience in airfreight handling and operations preferred
• Fluency in English required
• Knowledge of local customs regulations desirable
• Clean driving license
• Must be willing to work shifts
• Must possess a legal work permit in the U.S.
• CV/Resume required
• Company may provide relocation assistance