Flight Operations Agent

Lufthansa Group; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Lufthansa Cargo AG is seeking a Flight Operations Agent to join our team at a U.S. location. You will coordinate load control, cargo, ramp, and ground handling in a dynamic, international environment.

Key duties include planning load distribution per GOM, preparing flight documents, dispatching messages, and ensuring safety procedures. Relocation assistance may be provided where applicable.

Qualifications

• Fluent English required.
• Bachelor's degree or equivalent higher education diploma.
• 3–6 years of experience in related positions desirable (can be substituted with education/experience).
• Experience in airfreight handling and operations preferred.
• Knowledge of local customs regulations desirable.
• Clean driving license.
• Must be willing to work shifts.
• Must possess a legal work permit in the U.S.
• CV/Resume required.

Responsibilities

• Coordinate load control, cargo, ramp, and ground handling activities.
• Plan and optimize load distribution per GOM rules and regulations.
• Prepare flight documents and arrival/departure notifications.
• Dispatch operational messages and conduct post-flight activities.
• Ensure compliance with safety and security procedures.

Skills

Fluent English

Willing to work shifts

Clean driving license

Education

Bachelor's degree

High School Diploma or GED

Job description

Ready to take your aviation career to new heights? As a Flight Operations Agent, you will be at the heart of our airport operations, coordinating critical activities across load control, cargo, ramp, and ground handling while working in a dynamic and international environment!

Tasks

The Flight Operations Agent role performs the following duties, among others:

• Calculation and Planning of load distribution for the aircraft taking into consideration the rules and regulations as per GOM
• Cargo onload optimization in regard to aircraft volume and weight
• Prepares flight relevant documents such as general declarations, permits for local customs authorities, etc.
• Produces arrival and departure notifications
• Dispatch of operational messages as well as other post flight activities
• Ensures that security and safety procedures are adhered to in accordance with set procedures
• Performs crew support such as briefings, crew catering and hotel bookings
• Supports monitoring and controlling subcontractors (including handling company), requesting corrective action when necessary to ensure required performance levels
• * All other duties as assigned or required

Requirements

• High School Diploma/ GED required
• Bachelor's Degree or equivalent higher education diploma
• 3-6 years of experience in related positions desirable (can be substituted for a combination of education and job experience)
• Experience in airfreight handling and operations preferred
• Fluency in English required
• Knowledge of local customs regulations desirable
• Clean driving license
• Must be willing to work shifts
• Must possess a legal work permit in the U.S.
• * CV/Resume required
• * Company may provide relocation assistance

About Lufthansa Cargo AG

Lufthansa Cargo Aktiengesellschaft, headquartered in Frankfurt am Main, Germany, is a subsidiary of Deutsche Lufthansa Aktiengesellschaft. Lufthansa Cargo ranks among the world’s leading air freight carriers and currently employs about 4,150 people worldwide. Lufthansa Cargo focuses on the airport-to-airport business. The cargo carrier serves around 300 destinations in more than 100 countries with its own fleet of freighters, the belly capacities of passenger aircraft operated by the Lufthansa Group and an extensive road feeder service network. The bulk of the cargo volume is routed through Frankfurt Airport.