Frontier Operations Agent

Menzies-Aviation-; Tampa (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

Menzies Aviation is seeking an Operations Agent in Tampa, FL. You will coordinate gates for inbound/outbound aircraft, perform weight and balance calculations, and monitor communications between crews and ground staff. You will ensure accurate paperwork and complete required trainings and audits daily.

Candidates should be fluent in English, able to lift 35 lbs, work under pressure, and be flexible for weekend/holiday shifts; a background check and pre-employment medical/drug test are required.

Qualifications

• Must be able to speak, read, write and understand English.
• Must be able to work under pressure.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Must pass pre-employment medical and drug test.
• Must pass ten-year background check as required by US Customs.

Responsibilities

• Coordinate and assign gates for inbound and outbound aircraft.
• Perform weight and balance calculations for outbound flights.
• Monitor air-to-ground radio for in-range calls and requests; communicate to customer service and ramp.
• Monitor station radio to communicate between CS and ramp.
• Provide accurate flight information to ground crew and flight crew.
• Ensure paperwork is completed accurately.
• Complete required training for operations.
• Complete daily/weekly/monthly audits as regulated by the airline.
• Maintain RSMS reporting for all flights and update FIDS.

Skills

English

Under pressure

Flexible shifts

Training & recertification

Background check

Tools

MS Office - Excel & Outlook

Job description

The Operations Agent is responsible for some or all of the following duties in accordance with policies and procedures and within specified time parameters:

• Coordinate and assign gates for inbound and outbound aircraft
• Perform weight and balance calculations for outbound flights
• Monitor air to ground radio for in-range calls, special requests from crews, maintenance requests, diversions, or any situation that pertain to the operation; communicate the information to customer service and ramp.
• Monitor station radio to communicate between CS agents and ramp agents
• Provide accurate flight information to ground crew and flight crew
• Ensure paperwork is completed perfectly
• Complete necessary training for operations
• Complete daily, weekly, monthly audit requirements as regulated by the airline
• Maintain and update RSMS reporting for all flights
• Update flight information through FIDS system
• Complete other duties pertaining to operations as requested by the general manager or his designee
• Maintain all required documentation and ensure its accurate and timely completion and distribution at the end of each day
• Any additional responsibilities by your direct supervisor/manager

Required Skills:

• Must be able to speak, read, write and understand English
• Must be able to lift 35 lbs.
• Must be able to work under pressure
• Must be able to pass minimum training requirements and recertify on a quarterly basis
• Must be available and flexible to work variable shifts including weekends and holidays
• Proficient in Microsoft Office products, to include Excel and Outlook
• One (1) year previous experience in an airline operations environment or dispatch-related environment preferred
• Must pass pre-employment medical and drug test

Must be able to pass a ten-year background check as required by US Customs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.