Flight Coordinator I (CX/BA)

DO & CO AG; New York (NY); In loco; USD 26.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily meals provided

Medical, dental and vision benefits

401(k) eligibility

Career development opportunities

Global leader in luxury gourmet</name>

Descrizione del lavoro

DO & CO AG in New York is seeking a highly organized Flight Coordinator to join our New York team. The role focuses on coordinating flight information, production activities, and the handover of catering products to airline crews, ensuring quality and timely delivery.

The ideal candidate has strong planning and communication skills, 1+ year of related experience, and is comfortable working in a fast-paced environment with security-clearance requirements.

Competenze

• Valid driver’s license required.
• At least 1 year of related experience preferred in airline catering, hospitality, logistics, food production, or customer service.
• Strong planning, coordination, organizational, and problem-solving skills.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office and basic computer applications.
• Comfortable working independently and collaboratively within a diverse team.
• Demonstrated leadership potential and willingness to support operational teams directly.
• Capable of managing multiple priorities in a fast-paced, customer-focused environment.
• Comfortable spending at least 50% of the workday inside coolers or refrigerated production areas.
• Airport security-clearance process (TSA 49 CFR 1542.209 and Port Authority NY/NJ badge) required.
• Flexible availability including days, nights, weekends, and holidays.

Mansioni

• Maintain professional communication across departments and distribute incoming flight and operational information to the appropriate teams.
• Coordinate production activities to ensure quality standards, customer specifications, accuracy, and deadlines are consistently met.
• Oversee the timely handover of DO & CO’s catering products directly to airline crews.
• Verify flight requirements, including meal counts, special meals, equipment, products, and trolley assignments.
• Inspect completed products and trolleys to confirm they meet customer presentation, quality, and delivery standards.
• Conduct physical counts and pack additional meals, equipment, or products when necessary.
• Work closely with Food Packers to support tray setup, food preparation, assembly, and packaging activities.
• Assist with inventory counts and stock-management activities as needed.
• Follow all food safety, hygiene, and workplace safety requirements, promptly reporting concerns to management.
• Communicate operational changes clearly and respond quickly to prevent delays or service disruptions.
• Identify opportunities to improve processes, efficiency, service quality, and the customer experience.
• Lead by example through a visible, hands-on approach in a fast-paced production environment.
• Perform additional duties as assigned while consistently upholding DO & CO standards.

Conoscenze

Planning

Coordination

Organizational skills

Problem-solving

Communication skills

Independent work

Team collaboration

Leadership potential

Multitasking

Driver's license

Microsoft Office

Strumenti

Microsoft Office

Descrizione del lavoro

We have an exciting opportunity for a highly organized and service-focused Flight Coordinator to join our growing New York team!

About DO & CO

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities

• Maintain professional communication across departments and distribute incoming flight and operational information to the appropriate teams.
• Coordinate production activities to ensure quality standards, customer specifications, accuracy, and deadlines are consistently met.
• Oversee the timely handover of DO & CO’s catering products directly to airline crews.
• Verify flight requirements, including meal counts, special meals, equipment, products, and trolley assignments.
• Inspect completed products and trolleys to confirm they meet customer presentation, quality, and delivery standards.
• Conduct physical counts and pack additional meals, equipment, or products when necessary.
• Work closely with Food Packers to support tray setup, food preparation, assembly, and packaging activities.
• Assist with inventory counts and stock-management activities as needed.
• Follow all food safety, hygiene, and workplace safety requirements, promptly reporting concerns to management and the Hygiene and Food Safety Team.
• Communicate operational changes clearly and respond quickly to prevent delays or service disruptions.
• Identify opportunities to improve processes, efficiency, service quality, and the customer experience.
• Lead by example through a visible, hands-on approach in a fast-paced production environment.
• Perform additional duties as assigned while consistently upholding DO & CO standards.

Qualifications

• Valid driver’s license required.
• At least one year of related experience preferred, ideally within airline catering, hospitality, logistics, food production, or customer service.
• Strong planning, coordination, organizational, and problem-solving skills.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office and basic computer applications.
• Comfortable working independently and collaboratively within a diverse team.
• Demonstrated leadership potential and willingness to support operational teams directly.
• Capable of managing multiple priorities in a fast-paced, customer-focused environment.
• Comfortable spending at least 50% of the workday inside coolers or refrigerated production areas.
• Applicants must successfully complete the airport security-clearance process for their assigned location. This includes meeting applicable TSA requirements under 49 CFR 1542.209 and obtaining the appropriate Port Authority of New York and New Jersey identification badge.
• Flexible availability, including days, nights, weekends, and holidays, based on business needs.

What We Offer

• Pay rate: $22.50 per hour.
• Complimentary daily meals, including breakfast, lunch, and dinner.
• Medical, dental, and vision benefits for eligible full-time employees.
• 401(k) eligibility for full-time employees.
• A workplace committed to innovation, food safety, creativity, and exceptional hospitality.
• Career-development opportunities in the United States and internationally.
• The opportunity to work with and represent a global leader in luxury gourmet entertainment.

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.