Flight Coordinator I (CX/BA)

DO & CO group; New York (NY); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Complimentary daily meals

Medical, dental, and vision benefits

401(k) eligibility

Career-development opportunities

Job summary

DO & CO group is seeking a highly organized Flight Coordinator to join the New York team on-site. You will manage flight information, coordinate production, and ensure timely handover of catering products to airline crews in a fast-paced environment.

Requirements include a valid driver’s license, 1+ year related experience, strong planning and communication skills, and flexibility to work days, nights, weekends, and holidays. Benefits include meals, health coverage, and 401(k) eligibility.

Qualifications

• Strong planning and coordination abilities to manage flight information and handovers.
• Excellent written and verbal communication in English.
• Proficiency with Microsoft Office and basic computer applications.
• Flexible availability including nights, weekends, and holidays.

Responsibilities

• Maintain professional communication across departments and distribute incoming flight information.
• Coordinate production activities to meet quality standards, specs, accuracy and deadlines.
• Oversee timely handover of catering products to airline crews.
• Verify flight requirements including meal counts, special meals, equipment and trolley assignments.
• Inspect products and trolleys to ensure presentation, quality, and delivery standards.
• Conduct physical counts and pack additional meals or supplies as needed.
• Support tray setup, food preparation, assembly, and packaging with Food Packers.
• Assist with inventory counts and stock-management activities.
• Follow food safety, hygiene and workplace safety requirements and report concerns.
• Communicate operational changes clearly and respond quickly to prevent delays.
• Identify opportunities to improve processes, efficiency, and customer experience.
• Lead by example in a fast-paced production environment.
• Perform additional duties as assigned while upholding DO & CO standards.

Skills

Planning

Coordination

Organizational

Problem-solving

Communication

Leadership potential

Multitasking

Independent work

Tools

Microsoft Office

Job description

We have an exciting opportunity for a highly organized and service-focused Flight Coordinator to join our growing New York team!

About DO & CO

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities

• Maintain professional communication across departments and distribute incoming flight and operational information to the appropriate teams.
• Coordinate production activities to ensure quality standards, customer specifications, accuracy, and deadlines are consistently met.
• Oversee the timely handover of DO & CO’s catering products directly to airline crews.
• Verify flight requirements, including meal counts, special meals, equipment, products, and trolley assignments.
• Inspect completed products and trolleys to confirm they meet customer presentation, quality, and delivery standards.
• Conduct physical counts and pack additional meals, equipment, or products when necessary.
• Work closely with Food Packers to support tray setup, food preparation, assembly, and packaging activities.
• Assist with inventory counts and stock-management activities as needed.
• Follow all food safety, hygiene, and workplace safety requirements, promptly reporting concerns to management and the Hygiene and Food Safety Team.
• Communicate operational changes clearly and respond quickly to prevent delays or service disruptions.
• Identify opportunities to improve processes, efficiency, service quality, and the customer experience.
• Lead by example through a visible, hands-on approach in a fast-paced production environment.
• Perform additional duties as assigned while consistently upholding DO & CO standards.

Qualifications

• Valid driver’s license required.
• At least one year of related experience preferred, ideally within airline catering, hospitality, logistics, food production, or customer service.
• Strong planning, coordination, organizational, and problem-solving skills.
• Excellent written and verbal communication skills in English.
• Proficiency in Microsoft Office and basic computer applications.
• Comfortable working independently and collaboratively within a diverse team.
• Demonstrated leadership potential and willingness to support operational teams directly.
• Capable of managing multiple priorities in a fast-paced, customer-focused environment.
• Comfortable spending at least 50% of the workday inside coolers or refrigerated production areas.
• Applicants must successfully complete the airport security-clearance process for their assigned location. This includes meeting applicable TSA requirements under 49 CFR § 1542.209 and obtaining the appropriate Port Authority of New York and New Jersey identification badge.
• Flexible availability, including days, nights, weekends, and holidays, based on business needs.

What We Offer

• Pay rate: $22.50 per hour.
• Complimentary daily meals, including breakfast, lunch, and dinner.
• Medical, dental, and vision benefits for eligible full-time employees.
• 401(k) eligibility for full-time employees.
• A workplace committed to innovation, food safety, creativity, and exceptional hospitality.
• Career-development opportunities in the United States and internationally.
• The opportunity to work with and represent a global leader in luxury gourmet entertainment.

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.