Flexible Travel Experience Advisor

The Gypsy Travel; Port Saint Lucie (FL); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Flexible work environment

Grow within the company

Travel perks and industry discounts

Supportive team culture

Job summary

The Gypsy Travel is a growing travel agency focused on curating personalized journeys and providing exceptional service in Port Saint Lucie, Florida. The role centers on helping clients plan and book flights, hotels, packages, and excursions with warmth and professionalism.

You will respond to inquiries via phone, email, and social media, maintain accurate bookings, and collaborate with teammates to deliver stress-free travel experiences, with opportunities for growth and travel perks.

Qualifications

• Ability to be trainable.
• Strong Customer Service and Client Relationship Management skills.
• Sales skills with an ability to identify and meet clients' travel requirements.
• Excellent communication and organizational skills.
• Previous customer service experience (travel industry experience is a plus).
• Strong communication and interpersonal skills.
• Excellent problem-solving abilities.
• Organized and detail-oriented.
• Comfortable using computers, booking systems, and social media platforms.
• Passion for travel and helping others.

Responsibilities

• Respond to customer inquiries via phone, email, and social media in a timely and professional manner
• Assist clients with booking travel arrangements (flights, hotels, packages, excursions)
• Resolve customer issues and provide solutions with a positive attitude
• Maintain accurate client records and booking details
• Provide recommendations and travel advice tailored to client needs
• Follow up with clients before and after trips to ensure satisfaction
• Collaborate with team members to deliver excellent service

Skills

Customer service

Client relationship management

Sales skills

Communication skills

Organizational skills

Problem-solving

Detail-oriented

Booking systems

Social media proficiency

Travel knowledge

Tools

Expedia

Amadeus

Job description

The Gypsy Travel is a growing travel agency focused on curating personalized journeys and providing exceptional service in Port Saint Lucie, Florida. The role centers on helping clients plan and book flights, hotels, packages, and excursions with warmth and professionalism.

You will respond to inquiries via phone, email, and social media, maintain accurate bookings, and collaborate with teammates to deliver stress-free travel experiences, with opportunities for growth and travel perks.