Flexible-Shift Team Lead - Front End & Operations

Wegmans Food Markets; Burlington (AL); On-site; USD 32,000 - 35,000; Full time

Job summary

Wegmans Food Markets in Burlington, MA is seeking entry-level leaders to coordinate and troubleshoot daily activities of customer service staff and participate in store management duties. You will lead a team, ensure resources are available, and act as a liaison across departments during daytime and nighttime shifts, including weekend work.

The role offers a path to growth in a fast-paced, energetic environment with a strong focus on company values and customer service excellence.

Qualifications

• Customer service experience in a food service, grocery or retail setting.
• Ability to multi-task in a fast-paced environment.
• Computer skills for store operations and checkout tasks.

Responsibilities

• Independently manage day and night store operations as a key leader and liaison.
• Partner with department management to prioritize tasks and ensure checkout efficiency.
• Lead and develop a team of customer service employees.
• Provide excellent customer service aligned with store values and standards.
• Address operational challenges quickly with store leadership.
• Contribute to store projects and strengthen company culture.

Skills

Customer service experience

Multi-tasking

Computer skills

Job description

Wegmans Food Markets in Burlington, MA is seeking entry-level leaders to coordinate and troubleshoot daily activities of customer service staff and participate in store management duties. You will lead a team, ensure resources are available, and act as a liaison across departments during daytime and nighttime shifts, including weekend work.

The role offers a path to growth in a fast-paced, energetic environment with a strong focus on company values and customer service excellence.