Flexible-Shift Retail Sales Associate

Citi Trends; Lufkin (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

Citi Trends is seeking a Sales Associate to deliver excellent customer service and maintain product knowledge to ensure high customer satisfaction. The role requires proactive engagement with customers and integrity in a fast-paced retail setting.

Based in-store, the position supports a positive work culture and employee involvement while assisting management with store operations and loss prevention measures. Equal opportunity employer.

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight.
• Assisting with price changes/markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently when completing a customer's transaction.
• Handles all cash, checks and credit cards correctly and by company policy.
• Obtains management approval when needed for returns, voids and checks.
• Handles maintenance and housekeeping duties as assigned.
• Provides proper customer service such as greeting customers, abiding by fitting room policies, rings customer in a timely fashion, thanks customer for shopping at store and invites them to return.
• Follows all safety procedures.
• Maintains professional appearance, including wearing a name tag.
• Assists management in merchandising sales floor according to stock level.
• Explains exchange/refund policies to customers after transactions.
• Supports Loss Prevention procedures and reports incidents.
• Performs other duties as assigned.

Skills

Communication

Organization

Flexibility

Education

High school diploma

Job description

Citi Trends is seeking a Sales Associate to deliver excellent customer service and maintain product knowledge to ensure high customer satisfaction. The role requires proactive engagement with customers and integrity in a fast-paced retail setting.

Based in-store, the position supports a positive work culture and employee involvement while assisting management with store operations and loss prevention measures. Equal opportunity employer.