Flexible Shift Manager — Lead Guest Experience

43296 Milton; Village of Ballston Spa (NY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

43296 Milton in the Village of Ballston Spa is hiring a Shift Manager. This role emphasizes flexible scheduling and a commitment to outstanding guest service. As a Shift Manager, you'll lead the crew, ensure safety and cleanliness, and foster a culture of continuous learning.

The ideal candidate possesses strong communication skills and a passion for serving others. Full-time and part-time opportunities are available, and the company offers a variety of perks including paid sick leave and employee discounts.

Qualifications

• Passion for helping and serving others (guests and fellow team members).
• Strong focus on guest service and support.
• Ability to communicate effectively and anticipate guest needs.
• Ability to provide solutions and make decisions in a fast-paced environment.
• Certification through McDonald’s Leadership Transitions Class.

Responsibilities

• Handle and oversee crew schedules.
• Provide encouraging leadership for crew and managers.
• Supervise and lead food safety and cleanliness measures.
• Take measures around safety, security, and profitability.
• Cultivate and encourage training and education within the restaurant.
• Drive and expect a high level of performance from the team.

Skills

Passion for helping and serving others

Strong guest service and support focus

Effective communication

Decision-making in a fast-paced environment

Certification through McDonald’s Leadership Transitions Class

Job description

43296 Milton in the Village of Ballston Spa is hiring a Shift Manager. This role emphasizes flexible scheduling and a commitment to outstanding guest service. As a Shift Manager, you'll lead the crew, ensure safety and cleanliness, and foster a culture of continuous learning.

The ideal candidate possesses strong communication skills and a passion for serving others. Full-time and part-time opportunities are available, and the company offers a variety of perks including paid sick leave and employee discounts.