Shift Leader: Lead & Coach in Fast-Paced Restaurant

Wingstop - FWS; Henderson (NV); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Training

Free Shift Meal

Internal Promotion Opportunities

Job summary

Milton Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver exceptional guest service. You will support the General Manager and Assistant Manager by leading shifts, coaching team members, and upholding food safety and quality standards.

The role emphasizes leadership, rapid problem-solving, and a commitment to a positive team culture, with opportunities for growth within the company.

Qualifications

• Minimum 1 year of restaurant, retail, or leadership experience.
• Ability to lead shifts and coach team members.
• Experience with POS systems preferred.

Responsibilities

• Lead daily shift operations and support restaurant performance.
• Coach and encourage team members during each shift.
• Lead by example and promote a positive team culture.
• Deliver exceptional guest service and resolve guest concerns professionally.
• Ensure food safety, cleanliness, and operational standards are maintained.
• Monitor ticket times and help deliver orders within quoted readiness times.
• Ensure safety procedures are followed to keep teams and guests safe.
• Support cash handling and ensure company procedures are followed.
• Assist with opening, closing, and shift changing responsibilities.
• Communicate restaurant needs and maintenance concerns to management.
• Help train and develop new team members.
• Step into any position as needed to support the success of the restaurant.

Skills

Positive attitude

Leadership mindset

Strong communication

Problem-solving

Available to support business needs

1+ year leadership experience

Tools

POS system

Job description

Milton Restaurant Group is seeking a Shift Leader to help run daily restaurant operations and deliver exceptional guest service. You will support the General Manager and Assistant Manager by leading shifts, coaching team members, and upholding food safety and quality standards.

The role emphasizes leadership, rapid problem-solving, and a commitment to a positive team culture, with opportunities for growth within the company.