Flexible Scheduling Spa Guest Experience Coordinator

The Woodhouse Day Spa - Charlotte; Lafayette (LA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid continuing education

Sign-on bonus

Flexible scheduling

Employee discounts on spa services

Team-building activities

Job summary

The Woodhouse Day Spa - Charlotte is seeking a Spa Coordinator to deliver memorable guest experiences and support our spa team. Responsibilities include scheduling appointments, providing service recommendations, and maintaining brand standards. The ideal candidate will have customer service experience, leadership skills, and proficiency in English.

This full-time position offers a flexible schedule and a range of benefits, including paid continuing education and employee discounts. Join our team and contribute to our commitment to service excellence!

Qualifications

• Ability to work in a fast-paced environment while maintaining professionalism.
• Ability to interact comfortably with guests in a spa setting.
• Ability to pivot and navigate change management.

Responsibilities

• Serve as a steward of the Woodhouse brand and maintain brand standards.
• Provide primary support for the spa manager, therapists, and guests.
• Drive service and retail sales awareness by educating guests about products and services.

Skills

Customer service experience

Leadership experience in a front-office operation

Proficiency in English

Computer proficiency

Basic accounting skills

Education

High school diploma or equivalent

Job description

The Woodhouse Day Spa - Charlotte is seeking a Spa Coordinator to deliver memorable guest experiences and support our spa team. Responsibilities include scheduling appointments, providing service recommendations, and maintaining brand standards. The ideal candidate will have customer service experience, leadership skills, and proficiency in English.

This full-time position offers a flexible schedule and a range of benefits, including paid continuing education and employee discounts. Join our team and contribute to our commitment to service excellence!