Flexible Schedule Retail Customer Experience Associate

The TJX Companies, Inc.; Virginia Beach (VA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Paid holidays/vacation/sick

Job summary

The TJ Maxx store in Virginia Beach, USA, is seeking a customer-focused team member to deliver outstanding experiences and keep the sales floor clean and organized. You will engage with customers, process transactions, promote loyalty programs, and support store operations.

The role emphasizes flexible scheduling, teamwork, listening, and the ability to lift and move merchandise. Prior retail experience is preferred, and you’ll join a Fortune 100 company known for value and opportunity.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Organizational skills

Multi-tasking

Teamwork

Job description

The TJ Maxx store in Virginia Beach, USA, is seeking a customer-focused team member to deliver outstanding experiences and keep the sales floor clean and organized. You will engage with customers, process transactions, promote loyalty programs, and support store operations.

The role emphasizes flexible scheduling, teamwork, listening, and the ability to lift and move merchandise. Prior retail experience is preferred, and you’ll join a Fortune 100 company known for value and opportunity.