Flexible Schedule Insurance Customer Experience Specialist

Zonya Autmon - State Farm Agent; Durham (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Flexible schedule

Paid time off

Job summary

Zonya Autmon - State Farm Agent in Durham, North Carolina is seeking a Customer Relations Representative. In this role, you will create exceptional customer experiences and enhance your career through customer service and teamwork.

The ideal candidate should possess strong communication and problem-solving skills, be detail-oriented, and have a passion for helping others. A Property and Casualty license is required, and bilingual candidates are preferred.

Qualifications

• Excellent interpersonal skills.
• Ability to handle high-stress situations calmly.
• Detail-oriented and organized.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Bilingual (Spanish preferred)

Job description

Zonya Autmon - State Farm Agent in Durham, North Carolina is seeking a Customer Relations Representative. In this role, you will create exceptional customer experiences and enhance your career through customer service and teamwork.

The ideal candidate should possess strong communication and problem-solving skills, be detail-oriented, and have a passion for helping others. A Property and Casualty license is required, and bilingual candidates are preferred.