Multi-Line Representative - State Farm Agent Team Member

Insurancedurhamwake; Durham (NC); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Free food & snacks

Paid time off

Bonus based on performance

Job summary

Zonya Autmon State Farm Agency in Durham, NC is hiring a Multi-Line Representative to join a State Farm team. The role focuses on understanding client needs, relationship-building, and cross-selling across product lines, with strong emphasis on service and community involvement.

The position is full-time, based in the Durham office, and offers a compensation range of $40,000–$45,000 per year plus performance-based bonuses.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication skills

Organization

Fast-paced

Customer service experience

Insurance licenses

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Durham - NC

Benefits

• Free food & snacks
• Paid time off
• Bonus based on performance

You May Be a Great Fit as a Multiline Representative at Zonya Autmon State Farm Agency if

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address 2402 S. MIAMI BLVD SUITE 103 DURHAM, NC 27703

At Zonya Autmon State Farm Agency, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $40,000.00 - $45,000.00 per year