Multi-Line Representative - State Farm Agent Team Member

Zonya Autmon - State Farm Agent; Durham (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Free food & snacks

Paid time off

Training & development

Competitive salary

Bonus based on performance

Job summary

Zonya Autmon - State Farm Agency in Durham, NC is looking for a Multiline Representative to engage with customers and provide outstanding service. You will help build lasting relationships while promoting various insurance products.

The ideal candidate is motivated by goals, has excellent communication skills, and is comfortable in a dynamic environment. Join a team dedicated to making a positive impact in the community while enjoying benefits like competitive salary and paid time off.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers.
• Support daily office operations, including documentation and scheduling.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records for a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Ability to work in a fast-paced environment

Customer service experience

Job description

Benefits:

• Free food & snacks
• Paid time off
• Training & development
• Competitive salary
• Bonus based on performance

You May Be a Great Fit as a Multiline Representative at Zonya Autmon State Farm Agency if:

• You’re the person people call first when life goes sideways - calm, steady, and ready to help.
• You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you.
• You’re a natural relationship-builder who earns trust quickly and keeps it.
• You listen first, then guide, making customers feel understood while confidently recommending solutions.
• You’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers.

Location Address:

2402 S. MIAMI BLVD SUITE 103 DURHAM, NC 27703

At Zonya Autmon State Farm Agency, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities:

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications:

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.