Flexible Schedule: Home Improvement Customer Service

Lowe's Companies, Inc.; Harrisburg (Dauphin County); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe's Customer Service Associate position in the United States focuses on welcoming customers, helping them find products, and ensuring a smooth shopping experience. You will assist across departments, stock shelves, and process orders, with daily duties varying by store needs and department.

Candidates should have basic computer and retail tech skills, strong communication, and a customer-first mindset to support home improvement projects for customers.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and basic arithmetic.
• Able to stand for long periods and perform duties as required.
• Minimally lift 25 lbs unassisted or >25 lbs with assistance.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by checking shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise on time.
• Cross-train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department (e.g., tint/mix paint, cut/pipe, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Basic computer skills

Bi-lingual (preferred)

Tools

POS system familiarity

Job description

Lowe's Customer Service Associate position in the United States focuses on welcoming customers, helping them find products, and ensuring a smooth shopping experience. You will assist across departments, stock shelves, and process orders, with daily duties varying by store needs and department.

Candidates should have basic computer and retail tech skills, strong communication, and a customer-first mindset to support home improvement projects for customers.