Flexible Retail Sales Associate - Customer Service Pro

Citi Trends, Inc.; Rome (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver exceptional customer service and maintain product knowledge in a fast-paced retail store.

The role requires proactive engagement with customers, integrity, effective communication, and the ability to work flexible hours, including nights and weekends. The position supports a positive work culture and loss-prevention efforts within Store Operations.

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform mathematical calculations.

Responsibilities

• Process freight.
• Assist with price changes/markdowns.
• Balance register according to company policy.
• Provide proper customer service to customers.
• Explain exchange/refund policies to customers.
• Assist Store Manager with Loss Prevention procedures.
• Maintain professional, neat appearance including wearing a name tag.

Skills

Communication

Organizational skills

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver exceptional customer service and maintain product knowledge in a fast-paced retail store.

The role requires proactive engagement with customers, integrity, effective communication, and the ability to work flexible hours, including nights and weekends. The position supports a positive work culture and loss-prevention efforts within Store Operations.