Customer-Focused Store Sales Associate | Flexible Schedule

Citi Trends, Inc.; Greenwood (MS); On-site; USD 24,000 - 32,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to drive satisfaction. This role emphasizes proactive engagement with customers, integrity, and effective communication in a fast-paced retail setting.

The Sales Associate will support a positive work culture, drive employee involvement, and assist with change management across the store environment.

Qualifications

• Excellent communication and organizational skills required.
• Flexible schedule including nights and weekends.
• Strong basic math skills for transactions.

Responsibilities

• Process freight.
• Assist with price changes and markdowns.
• Balance register according to policy.
• Bag merchandise efficiently at checkout.
• Handle cash, checks and cards correctly per policy.
• Obtain management approval for returns, voids and checks.
• Maintain maintenance and housekeeping duties as assigned.
• Provide professional customer service: greet customers, adhere to fitting room policies, ring up customers promptly, thank them, invite return.
• Follow all safety procedures.
• Keep a professional, neat appearance with name tag.
• Assist management in merchandising the sales floor according to stock levels.
• Explain exchange/refund policies to customers after transactions.
• Assist Store Manager with Loss Prevention procedures, including preventing shoplifting and cash losses, reporting incidents.
• Perform other duties as assigned.

Skills

Communication

Organization

Flexible schedule

Math calculations

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver excellent customer service and maintain knowledge of merchandise to drive satisfaction. This role emphasizes proactive engagement with customers, integrity, and effective communication in a fast-paced retail setting.

The Sales Associate will support a positive work culture, drive employee involvement, and assist with change management across the store environment.