Flexible Retail Operations Leader

David's Bridal; Buford (GA); On-site; USD 45,000 - 60,000; Part time

Benefits offered by this job

Rewarding Environment and Competitive 

Team Bonus

Dayforce Wallet – Get Paid Early!

Referral Incentive Program

Generous Dream Maker Discount After 1

Vision Care

Job summary

David’s Bridal is seeking an Operations Supervisor to lead a high-performing team on the sales floor and deliver outstanding guest experiences. You will help manage shifts, coach staff, and drive sales while maintaining world-class customer service standards.

Responsibilities include payroll monitoring, inventory oversight, staffing, and achieving monthly sales goals. The role emphasizes development of a strong bench and continuous coaching to foster a five-star environment.

Qualifications

• High School Diploma or degree.
• Two-four years prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Responsibilities

• Leads and models a customer first culture across all roles.
• Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star guest experience.
• Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals.
• Assist in leading the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
• Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.
• Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
• Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
• Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.

Education

High School Diploma or degree

Job description

David’s Bridal is seeking an Operations Supervisor to lead a high-performing team on the sales floor and deliver outstanding guest experiences. You will help manage shifts, coach staff, and drive sales while maintaining world-class customer service standards.

Responsibilities include payroll monitoring, inventory oversight, staffing, and achieving monthly sales goals. The role emphasizes development of a strong bench and continuous coaching to foster a five-star environment.