Flexible Pharmacy Support Technician — Patient Care

Guardian Pharmacy, LLC; Wisconsin; On-site; USD 35,000 - 46,000; Full time

Benefits offered by this job

401(k)

Health benefits

Paid time off

Life insurance

Job summary

Guardian Pharmacy of Wisconsin, part of the Guardian family, is hiring a Pharmacy Technician in Madison, WI. You will handle incoming calls, assist with prescriptions, refills, and pharmacy services, and support facilities and patients with accurate information and timely updates.

The role requires a Pharmacy Technician license/certification (state requirements) and produces excellent customer service in a fast-paced team environment.

Qualifications

• High School Diploma or GED required.
• Pharmacy Technician license/certification required or per state requirements.
• National Certification (PTCB) preferred.

Responsibilities

• Answer incoming calls from patients and caregivers.
• Provide information about prescriptions, refills, and services.
• Submit refill requests to Data Entry and update patient data in the system.
• Explain status and delivery schedules to facilities/patients.
• Coordinate with pharmacists/technicians to address patient needs.
• Maintain patient confidentiality per HIPAA and company policies.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High School Diploma or GED

Pharmacy Technician license/certification

National Certification (PTCB) preferred

Tools

Pharmacy software

Job description

Guardian Pharmacy of Wisconsin, part of the Guardian family, is hiring a Pharmacy Technician in Madison, WI. You will handle incoming calls, assist with prescriptions, refills, and pharmacy services, and support facilities and patients with accurate information and timely updates.

The role requires a Pharmacy Technician license/certification (state requirements) and produces excellent customer service in a fast-paced team environment.