Flexible Part-Time Test Center Proctor

Prometric; Raleigh (NC); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

12 Paid Holidays Off annually based on

No selling or quotas

Office setting environment

No inventory, stocking, floor moves or

Paid training

Sick time prorated based on start date

401K

Employee Assistance Program

Vision

FSA

Legal

Vacation

Job summary

Prometric seeks a Test Center Administrator in Raleigh, NC to serve as the face of Prometric in our test centers. You will verify candidate identification, monitor exams and uphold strict policies ensuring exam integrity in a fast-paced environment.

Join a global team with opportunities to grow. The part-time role offers a schedule with varied shifts, a professional office setting, and comprehensive training to ensure high-quality testing experiences.

Qualifications

• High school diploma or equivalent required.
• College experience a plus.
• Minimum of one year of customer service experience required, in person.
• Must be 18 years of age to qualify.
• Ability to communicate professionally and effectively with candidates and coworkers.
• Ability to write detailed and accurate reports and correspondence.
• Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation.
• Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing).

Responsibilities

• Maintain and apply expert knowledge of test center policies, practices and procedures.
• Greet examinees and verify identification.
• Perform required security checks including the use of wands.
• Continuously monitor candidates as they complete exams.
• Report and/or resolve candidate issues with urgency.
• Maintain secure environment and materials in the test center at all times.
• Ensure every candidate receives a fair and comfortable testing experience.
• Report any occurrences outside company guidelines.
• Ability to be flexible with scheduling based on Prometric days of operations.
• Represent Prometric's vision, mission and values.
• Safeguard the test center from misconduct.
• If applicable, digitally scan and record candidate fingerprint identification.

Skills

Customer service

Professional communication

Report writing

Multi-tasking

Teamwork

Education

High school diploma or equivalent

College experience a plus

Tools

MS Office

Outlook

Windows-based applications

Job description

Prometric seeks a Test Center Administrator in Raleigh, NC to serve as the face of Prometric in our test centers. You will verify candidate identification, monitor exams and uphold strict policies ensuring exam integrity in a fast-paced environment.

Join a global team with opportunities to grow. The part-time role offers a schedule with varied shifts, a professional office setting, and comprehensive training to ensure high-quality testing experiences.