Flexible Medical Assistant — Patient Care & Admin Support

SAH Brown University Health Fall River; United States; On-site; USD 26,000 - 37,000; Full time

Job summary

Brown University Health seeks a Medical Assistant to support daily health care delivery in the medical office. This role blends direct patient care with administrative duties, including scheduling, record preparation, and coordination with physicians and nurses to maintain a smooth workflow.

Responsibilities stress accuracy, confidentiality, and compassionate patient interaction, with opportunities to learn from experienced staff and contribute to a high-quality care environment at Saint Anne's

Qualifications

• Requires minimum one year in medical practice or graduate of Medical Assistant program
• Strong communication and critical thinking required; customer service and organization essential
• Bilingual skills highly desired

Responsibilities

• Notifies physician/staff of missing patient information
• Obtains diagnostic reports/medical information from outside sources
• Prepares patient record for office visit ensuring completeness
• Greets patients and offers assistance within scope
• Answers the telephone promptly and courteously
• Triages calls for appropriate administrative/clinical response
• Obtains patient vital signs and records in chart
• Updates medication list and forwards to PCP
• Assists with electronic prescription preparation
• Maintains confidentiality and secures computer information

Skills

Effective communication

Critical thinking

Customer service

Organizational skills

Time management

Multi-tasking

Bilingual preferred

Education

High School Diploma

Medical Assistant certification

Tools

EMR/EHR

Billing software

Scheduling software

Job description

Brown University Health seeks a Medical Assistant to support daily health care delivery in the medical office. This role blends direct patient care with administrative duties, including scheduling, record preparation, and coordination with physicians and nurses to maintain a smooth workflow.

Responsibilities stress accuracy, confidentiality, and compassionate patient interaction, with opportunities to learn from experienced staff and contribute to a high-quality care environment at Saint Anne's