Flexible Hours Veterinary Front Desk Coordinator

Mission Pet Health; Laytonsville (MD); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Discounted veterinary care for your 1s

Teladoc access

Online discount platform

Job summary

Mission Pet Health is seeking a dedicated Receptionist for Laytonsville Veterinary Practice. You will welcome clients, manage the phone system, coordinate appointments, and assist with basic financial transactions, all while upholding our commitment to compassionate, high-quality care for every patient.

You will play a pivotal role in client education on preventative care and hospital services, ensure accurate records, and collaborate with a caring team to maintain smooth daily operations in our

Qualifications

• Passion for delivering excellent customer service.
• Excellent written and verbal communication skills.
• Strong organizational abilities and multitasking in a fast-paced setting.
• Collaborative, team-first mindset and ability to work independently.
• Experience with veterinary software is preferred; flexible schedule including some weekends/holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care.
• Ensure Seamless Care Coordination: maintain accurate medical records, schedule appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services to ensure top care for every pet.
• Embody Compassion and Empathy: provide a calming, respectful presence for clients and pets alike.

Skills

Customer service

Communication

Organization

Team player

Multitasking

Veterinary software

Tools

Veterinary software

Job description

Mission Pet Health is seeking a dedicated Receptionist for Laytonsville Veterinary Practice. You will welcome clients, manage the phone system, coordinate appointments, and assist with basic financial transactions, all while upholding our commitment to compassionate, high-quality care for every patient.

You will play a pivotal role in client education on preventative care and hospital services, ensure accurate records, and collaborate with a caring team to maintain smooth daily operations in our