Flexible Hours Veterinary Client Services Specialist

VCA Animal Hospitals; Redding (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Paid time off

401(k)

Employee pet discounts

Job summary

VCA Companion Animal Hospital on Eureka Way in Redding, CA is seeking a full-time Client Service Representative to join our team. As the face of VCA, you will greet clients, schedule appointments, process payments, and support hospital operations with a friendly, professional approach.

You must be able to multitask, lift 40 lbs, and adapt to rotating shifts while delivering excellent customer service to clients and their pets.

Responsibilities

• Greeting visitors and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending and obtaining products and services, including prescriptions.
• Answering questions about products and services and general pet care.
• Managing medical records, charts, and correspondence.
• Maintaining a neat and clean facility.

Job description

VCA Companion Animal Hospital on Eureka Way in Redding, CA is seeking a full-time Client Service Representative to join our team. As the face of VCA, you will greet clients, schedule appointments, process payments, and support hospital operations with a friendly, professional approach.

You must be able to multitask, lift 40 lbs, and adapt to rotating shifts while delivering excellent customer service to clients and their pets.