Flexible Hours Food Service Team Member

El Pollo Loco; Burbank (CA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Competitive pay

Flexible schedule: Full-time or Part‑t

Medical, Dental, and Vision Insurance

Employee Assistance Program

Flexible spending accounts

401(K) plan with match and immediate v

Job summary

El Pollo Loco in Burbank is hiring a Service Team Member to greet guests, assemble orders and help prep our flame-grilled favorites. You’ll be the spark behind memorable experiences with friendly service and accuracy.

Ideal candidates have customer service or food service experience; flexible full‑time or part‑time hours; perks include insurance options, employee discounts and growth opportunities.

Qualifications

• Previous experience in customer service or food service preferred but not required.

Responsibilities

• Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards.
• Greet and assist customers with their orders in a friendly and helpful manner.
• Continuously strive to meet or exceed customer expectations and satisfaction.
• Assist in preparing food items in strict compliance with company recipes and procedures, which may include preparing and assembling various menu items, shredding chicken, preparing salsa/dressing, and packing condiments.
• Process and assemble customer orders efficiently, ensuring accuracy and timeliness.
• Use suggestive selling to complete the customer experience and increase sales.

Skills

Customer service

Cash handling

Food service

Job description

El Pollo Loco in Burbank is hiring a Service Team Member to greet guests, assemble orders and help prep our flame-grilled favorites. You’ll be the spark behind memorable experiences with friendly service and accuracy.

Ideal candidates have customer service or food service experience; flexible full‑time or part‑time hours; perks include insurance options, employee discounts and growth opportunities.