Flexible Hours: Customer Service Pro for Home Improvement

Lowe's Home Centers, LLC; Princeton (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience across departments. You’ll stock, process orders, and assist with various tasks to support exceptional service throughout the store.

Qualifications include basic computer use, familiarity with retail tech on smartphones/tablets, and ability to lift 25 lbs with or without assistance. Prior retail or customer service experience is a plus.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech experience

Basic math

Tools

POS systems

Smartphones/Tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience across departments. You’ll stock, process orders, and assist with various tasks to support exceptional service throughout the store.

Qualifications include basic computer use, familiarity with retail tech on smartphones/tablets, and ability to lift 25 lbs with or without assistance. Prior retail or customer service experience is a plus.