Flexible Front-End Cashier & Customer Service Pro

Whole Foods Market IP. L.P.; Irvine (CA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market in Irvine is seeking a friendly, dependable Customer Service & E-Commerce Team Member to assist customers at the register, bag groceries, and support the service desk. You will follow SOPs, maintain clean Front End areas, and help drive a positive store image with courteous, efficient service.

Responsibilities include accurate checkout, handling alcohol regulations, proper cash procedures, stocking, and supporting training for new cashiers.

Qualifications

• No prior retail experience required.
• Excellent customer service and communication.
• Ability to work in a fast-paced environment.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds government regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register - changing tapes and ribbon as necessary.
• Follows all cash handling procedures - meeting and exceeding regional cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and backed up lines - helping reduce customer waiting time.
• Proactively participates in company programs as directed by leadership.
• Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.

Skills

Patience

Basic math

Communication

Teamwork

Follow directions

Time management

Passion for natural foods

Strong work ethic

Attention to detail

Job description

Whole Foods Market in Irvine is seeking a friendly, dependable Customer Service & E-Commerce Team Member to assist customers at the register, bag groceries, and support the service desk. You will follow SOPs, maintain clean Front End areas, and help drive a positive store image with courteous, efficient service.

Responsibilities include accurate checkout, handling alcohol regulations, proper cash procedures, stocking, and supporting training for new cashiers.