Flexible Front Desk & Growth-Oriented Client Specialist

Luke Hanson - State Farm Agent; Carthage (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Luke Hanson - State Farm Agent is seeking a Receptionist - Team Member to join a growing insurance agency. The role focuses on welcoming clients, scheduling, and handling inquiries while identifying opportunities to offer insurance options.

You will contribute to a positive, professional office culture and support a team dedicated to helping customers. The ideal candidate is organized, customer-oriented, and eager to learn about insurance products.

Qualifications

• Experience as receptionist or in customer service.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication skills

Customer service

Organizational skills

Sales conversations

Multitasking

Tools

Microsoft Office

CRM systems

Job description

Luke Hanson - State Farm Agent is seeking a Receptionist - Team Member to join a growing insurance agency. The role focuses on welcoming clients, scheduling, and handling inquiries while identifying opportunities to offer insurance options.

You will contribute to a positive, professional office culture and support a team dedicated to helping customers. The ideal candidate is organized, customer-oriented, and eager to learn about insurance products.