Flexible, Customer-Focused Retail Associate

The TJX Companies, Inc.; Warren (MI); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Life insurance

Referral bonuses

Job summary

The TJX Companies, Inc. operates Marshalls Store 1149 in Warren, MI, delivering a high-quality customer experience while maintaining a clean, organized store and adhering to loss prevention standards.

Team members may be cross-trained to support multiple areas of the store and to help meet business needs. Ideal candidates bring excellent customer service, clear communication, and the ability to multi-task in a fast-paced retail environment.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participants in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Lifting heavy objects

Job description

The TJX Companies, Inc. operates Marshalls Store 1149 in Warren, MI, delivering a high-quality customer experience while maintaining a clean, organized store and adhering to loss prevention standards.

Team members may be cross-trained to support multiple areas of the store and to help meet business needs. Ideal candidates bring excellent customer service, clear communication, and the ability to multi-task in a fast-paced retail environment.