Flexible Appointment Centre Coordinator

Freeman Hospital; Carthage (MO); On-site; USD 28,000 - 33,000; Full time

Job summary

Newcastle Hospitals NHS Foundation Trust is looking for flexible and enthusiastic candidates who are excellent team players, well-motivated and capable of working in a busy and challenging environment. To join our team, you must be committed to delivering a first-class administrative service.

The Appointment Booking Centre handles over 280,000 patient appointments per year and staff process thousands of calls and enquiries daily, contributing to high standards of patient care and a supportive

Qualifications

• Good literacy and numeracy skills.
• IT skills in Windows-based applications.
• Ability to communicate with members of the public, all staff and health care providers.

Responsibilities

• Manage a large volume of inbound and outbound calls in a timely manner.
• Provide an effective and efficient administrative service at the Appointment Booking Centre ensuring a high quality of customer care.
• Develop and maintain competencies in all areas of work.

Skills

Literacy & numeracy

IT skills

Communication

Education

NVQ Level 2 or equivalent

Job description

Newcastle Hospitals NHS Foundation Trust is looking for flexible and enthusiastic candidates who are excellent team players, well-motivated and capable of working in a busy and challenging environment. To join our team, you must be committed to delivering a first-class administrative service.

The Appointment Booking Centre handles over 280,000 patient appointments per year and staff process thousands of calls and enquiries daily, contributing to high standards of patient care and a supportive