Healthcare Admin Manager — Lead 24/7 Patient Services

Freeman Hospital; Carthage (MO); On-site; USD 38,000 - 48,000; Full time

Job summary

Newcastle Hospitals NHS Foundation Trust is seeking an experienced Administrative Manager to lead the Medicine & Emergency Department's administrative services, ensuring efficient delivery and patient-focused support.

You will manage a team of reception staff, administrative officers and medical secretaries across a 24/7 service, align with NHS standards, and drive service improvements.

Interview date 09 October 2026; 37 Hours 30 Minutes/Week; Band 5.

Qualifications

• Knowledge of HR policy and NHS standards.
• Experience in NHS management or senior administration is preferred.
• Advanced IT skills including Excel, Word, PowerPoint and Outlook.

Responsibilities

• Oversee day-to-day management of the administrative function in Medicine & Emergency Department.
• Lead and develop a 24/7 team of reception staff, administrators and medical secretaries.
• Ensure staffing levels, sickness absence, annual leave, rostering and performance management.
• Monitor and improve administrative processes to support patient pathways and service delivery.
• Collaborate with clinical teams and managers to meet targets and policies.
• Maintain data quality and support service development and transformation projects.

Skills

IT Skills

Communication

Education

Degree level education

IT qualification (e.g. ECDL)

Job description

Newcastle Hospitals NHS Foundation Trust is seeking an experienced Administrative Manager to lead the Medicine & Emergency Department's administrative services, ensuring efficient delivery and patient-focused support.

You will manage a team of reception staff, administrative officers and medical secretaries across a 24/7 service, align with NHS standards, and drive service improvements.

Interview date 09 October 2026; 37 Hours 30 Minutes/Week; Band 5.