Fleet Uptime & Support Coordinator

JX Truck Center; Town of Hartland (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

JX Enterprises invites you to join as a Fleet Support Coordinator, enabling fleet uptime and cost control for customers. You will partner with dealerships, repair facilities, and clients to optimize repairs and billing in a fast-paced environment.

The role requires a strong operational mindset, hands-on heavy-duty truck experience, and the ability to work Monday–Friday 11:00 a.m.–8:00 p.m. The company emphasizes growth, learning, and community involvement.

Qualifications

• High school diploma or equivalent is required.
• 2+ years of related work experience required.
• 3+ years experience as a technician or Service Advisor in a heavy duty truck environment.
• Intermediate Google Apps or related computer skills required.
• Demonstrated organizational skills and attention to detail.
• Valid driver's license required.
• Entrepreneurial mindset with a pioneering spirit and growth mindset.

Responsibilities

• Coordinate repair processes across fleets to minimize downtime and maintain high customer satisfaction.
• Review and invoice repair orders, issue purchase orders, research histories, ensure accurate billing.
• Assist dealers and customers with warranty repairs for prompt resolution.
• Provide breakdown and emergency support, including weekend on-call rotation.
• Track remote diagnostics and educate staff and customers on diagnostic tools.
• Analyze maintenance data and manage costs across fleet service activities.
• Collaborate with dealership personnel and internal teams to streamline vehicle reconditioning and service delivery.
• Perform other duties as assigned.

Skills

HS Diploma

2+ yrs exp

Heavy duty truck exp

Google Apps

Organizational skills

Valid driver's license

Pioneering spirit

Job description

JX Enterprises invites you to join as a Fleet Support Coordinator, enabling fleet uptime and cost control for customers. You will partner with dealerships, repair facilities, and clients to optimize repairs and billing in a fast-paced environment.

The role requires a strong operational mindset, hands-on heavy-duty truck experience, and the ability to work Monday–Friday 11:00 a.m.–8:00 p.m. The company emphasizes growth, learning, and community involvement.